Julia Knap
54 Savona Drive, Etobicoke,ON
Summary
Canadian Board of Aesthetic Medicine - Laser Hair Removal Technician Certification
First Aid, BLS and CPR
Overview
15
15
years of professional experience
Work History
Registered Nurse
Centre For Addiction And Mental Health
08.2015 - Current
- Fostered a friendly, warm and exceptional patient experience.
- Flexibly worked rotating shifts, including evenings, weekends, and holidays
- Carried out assessments, charting, and consultations.
- Provided one-on-one therapeutic communication to patients in distress (able to deal with anxious clients or angry clients).
- Excellent in de-escalating angry patients.
- Provided health education to patients and their families.
- Worked in a dynamic multicultural and multilingual environment
- Worked in a great team of colleagues always happy to share my knowledge and learn from them.
Medical Secretary
PharmaDocs Clinic
06.2009 - 09.2014
- Conducted patient intake interviews, recording and documenting relevant information.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assisted in the onboarding process for new staff members, providing necessary training and guidance to ensure a smooth transition into the office environment.
- Contributed to the reduction of no-shows by sending appointment reminders via phone or email as per patient preferences.
- Set up appointments and followed up post care.
Education
Laser Hair Removal Technician -
Canadian Board of Aesthetic Medicine
Toronto, ON03.2024
Bachelor of Science - Nursing
Ryerson University
Toronto, ON05.2015
Skills
- Certified Esthetician - laser hair removal
- In depth knowledge of skin assessment
- Competent in performing comprehensive skin analysis using Fitzpatrick skin type scale
- Highly knowledgeable in skin anatomy and physiology
- In depth knowledge of general anatomy and physiology
- Excellent knowledge of potential complication of laser hair removal
- In depth knowledge of pre and post laser hair removal recommendations
- Knowledge of absolute contraindications for laser hair removal
- Excellent communication skills and customer service (four years experience as a medical receptionist)
- Great problem solving and conflict resolution skills
- Excellent team player
- Fast learner always open to gain new knowledge and skills
Timeline
Registered Nurse
Centre For Addiction And Mental Health
08.2015 - Current
Medical Secretary
PharmaDocs Clinic
06.2009 - 09.2014
Laser Hair Removal Technician -
Canadian Board of Aesthetic Medicine
Bachelor of Science - Nursing
Ryerson University
Similar Profiles
Estela ClaritoEstela Clarito
Registered Nurse at Centre For Addiction And Mental Health-GeriatricRegistered Nurse at Centre For Addiction And Mental Health-Geriatric
Evelyn KissiwaaEvelyn Kissiwaa
Registered Practical Nurse at Centre for Addiction and Mental Health (CAMH)Registered Practical Nurse at Centre for Addiction and Mental Health (CAMH)
RUSHIL PRINCERUSHIL PRINCE
Developmental Service Worker at Centre For Addiction And Mental HealthDevelopmental Service Worker at Centre For Addiction And Mental Health
EVELINA KOSHCEEVAEVELINA KOSHCEEVA
Crisis and Critical Care Unit at The Centre of Addiction and Mental HealthCrisis and Critical Care Unit at The Centre of Addiction and Mental Health
Henry AggreyHenry Aggrey
Postal Clerk at Canada PostPostal Clerk at Canada Post