JULIA KEMP
Peterborough,Canada
Summary
Proficient Pharmacy Assistant with demonstrated experience in prescription processing and Blister Packing at Millbrook IDA. Acknowledged for outstanding patient communication and thorough quality control, guaranteeing accurate medication dispensing. Capable of training personnel and improving operational workflows, enhancing overall pharmacy service.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Millbrook IDA
Millbrook, ON
10.2024 - Current
- Maintained accurate patient profiles and managed daily prescription paperwork.
- Assisted customers with prescription refills and inquiries for over-the-counter products.
- Executed administrative duties, including filing documents, faxing forms, and answering phones.
- Tracked drug expiration dates and ensured timely disposal of expired items.
- Verified incoming shipments against purchase orders for accuracy in quantity and quality.
- Trained new pharmacy staff on procedures and customer service protocols.
- Performed data entry for patient profiles, billing information, and prescription orders.
- Ordered pharmaceuticals from wholesalers and maintained comprehensive shipment records.
- Responsible for patient blister packs- ensuring there are repeats on all prescriptions, inputting and billing medications and preparation of the packs
Dietary Aide
Extendicare
Peterborough, Canada
04.2024 - Current
- Set up tables and place settings in dining areas for resident meals.
- Responded promptly to requests from residents or family members regarding dietary needs.
- Restocked pantry areas with condiments and other necessary items.
- Collaborated closely with cooks, dieticians, and other medical personnel as needed.
- Checked temperatures of hot and cold foods to guarantee quality standards were met.
- Organized inventory of food items to ensure freshness and reduce wastefulness.
- Assisted residents with feeding when necessary.
- Collaborated with dieticians to obtain accurate nutritional information and assess resident needs.
- Reported hazardous conditions and incidents to the supervisor.
- Cleaned and sanitized work areas, equipment, and dishes.
- Collected and returned dirty dishes to the kitchen for washing.
Resident Assistant
Extendicare
Peterborough, Canada
10.2023 - 04.2024
- Assisted with lifts and transfers when necessary.
- Displayed excellent interpersonal skills when interacting with residents, family members, staff and guests.
- Utilized time management techniques while completing assigned tasks within specified deadlines such as hygiene and meal audits.
- Made regular rounds and answered patient call bells to determine resident needs.
- Assisted with move-in and move-out processes, including organizing storage, and moving belongings.
- Assisted in multiple departments- Laundry, Housekeeping, Nursing, Dietary.
Deckhand / Bartender/ Receptionist
Lift Lock & River Boat Cruises
Peterborough, Canada
05.2023 - 10.2023
- Demonstrated ability to communicate effectively with crew members, captains, and other personnel aboard a vessel.
- Swept, cleaned and washed down decks and exterior to remove dirt and debris.
- Coordinated with other crew members to ensure safe and efficient vessel operations.
- Adept at following safety protocols while performing all duties on board vessels.
- Accustomed to working both independently and collaboratively as part of a team environment.
- Efficiently manage multiple tasks simultaneously while maintaining a professional demeanour.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Checked customer identification to verify age requirements for alcohol purchases.
Pharmacy Assistant
Quadra Village Pharmacy
Victoria, Canada
10.2022 - 03.2023
- Performed cashier duties such as accepting payments, issuing receipts, and balancing daily transactions.
- Monitored expiration dates on all medications to ensure quality control standards are met.
- Provided excellent customer service by answering questions regarding prescriptions, over-the-counter medications, and health products.
- Performed inventory management tasks including stocking shelves, receiving shipments, restocking shelves, and ordering supplies when needed.
- Verified the accuracy of medication labels before dispensing drugs to customers or patients.
- Utilized communication skills to effectively interact with patients, pharmacists, doctors, nurses, insurance companies and other medical personnel.
- Accurately entered patient information into the pharmacy database.
- Processed prescription orders from physicians and other healthcare providers.
Cashier
Sobeys
Peterborough, Canada
05.2021 - 07.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Helped restock shelves when necessary to maintain an organized display area.
- Maintained cash accuracy by working with the supervisor to correct deficiencies.
Education
High School Diploma -
Holy Cross Catholic Secondary School
ON06-2022
Skills
- Prescription processing
- Inventory management
- Patient communication
- Data entry
- Quality control
- Medication dispensing
- Blister Packing
- Time management
Accomplishments
- Current First Aid with CPR C certificate
- Completion of the SHMS program (sports and athletics)
- Current Smart Serve and Pro Serve certificates
References
References available upon request
Timeline
Pharmacy Assistant
Millbrook IDA
10.2024 - Current
Dietary Aide
Extendicare
04.2024 - Current
Resident Assistant
Extendicare
10.2023 - 04.2024
Deckhand / Bartender/ Receptionist
Lift Lock & River Boat Cruises
05.2023 - 10.2023
Pharmacy Assistant
Quadra Village Pharmacy
10.2022 - 03.2023
Cashier
Sobeys
05.2021 - 07.2022
High School Diploma -
Holy Cross Catholic Secondary School
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