Julia Kapuscinski
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Teacher
St. Jude's Academy
10.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Server
Jack Astor's Bar & Grill
03.2022 - 03.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Call Centre Clerk
Halton Healthcare
09.2019 - 01.2021
- created online appointments for covid tests using medical systems
- Streamlined call handling processes for quicker resolution times and improved customer experience.
- Managed high call volumes while maintaining professionalism and a calm demeanor under pressure.
- Collaborated with team members to achieve target KPIs and consistently exceed performance goals.
Lead Camp Counselor
City Of Mississauga
03.2016 - 08.2019
- Enhanced camper experiences by incorporating fun and educational activities tailored to their interests.
- Assisted camp management in devising effective strategies for a better overall camp experience and increased camper satisfaction.
- Led group sessions focused on fostering teamwork, communication, and problem-solving skills among campers.
- Maintained a safe and engaging environment for all participants, ensuring proper supervision during activities and free time.
Education
Bachelor's of Education - Education
York University
Toronto, ON07.2023
Bachelor of Arts - Early Childhood Education
Toronto Metropolitan University
Toronto, On 04.2022
Skills
- Small Group Instruction
- Curriculum Implementation
- Group Instruction
- Student Engagement
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Timeline
Teacher
St. Jude's Academy
10.2023 - Current
Server
Jack Astor's Bar & Grill
03.2022 - 03.2024
Call Centre Clerk
Halton Healthcare
09.2019 - 01.2021
Lead Camp Counselor
City Of Mississauga
03.2016 - 08.2019
Bachelor's of Education - Education
York University
Bachelor of Arts - Early Childhood Education
Toronto Metropolitan University
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