Coordinated, executed and produced video interviews with artists using Adobe Premier Pro and Adobe Audition software.
Designed original graphics and visual content for social media and CIUT fundraising campaigns to boost community-targeted social media engagement, $100,000.00 goal reached.
Collaborated with Volunteer Coordinator and Digital Content Coordinator to instruct graphic design workshops specializing in Adobe Photoshop and Adobe Express.
Mentored a team of 10+ volunteers and cultivated a strong network of local artists, graphic designers, and videographers via. creative projects, photoshoots and live music coverage.
Contact Centre Agent - Marketing and Communication
The YMCA of Greater Toronto
01.2024 - 09.2024
Maintained accurate records of client communications, transactions, policies, and other relevant documentation.
Informed clients of YMCA policies and procedures, managing approximately 40 incoming calls and emails per day from customers.
De-escalated and resolved customer complaints with punctual, polite and professional service.
Media Coordinator
Association of Elderly Care and Mental Health
01.2019 - 09.2023
Managed promotional initiatives to enhance press coverage and boost community engagement through social media, television and local news channels.
Oversaw the coordination, creation and release of journalistic media content, including local TV interviews with ADA TV, BRT TV and newspaper articles in Cyprus Today, KIBRIS.
Created and kept a database of 200+ volunteers, sponsors and community donors.
Assisted in coordinating with local municipalities and NGOs to organize training workshops and fundraising campaigns for local caregivers.
Program Assistant - Administration
Program On Investment Appraisal And Risk Analysis (PIAR) - John Deutsch Institute - Queen's University
05.2022 - 08.2022
Developed operational timelines, inventory lists and budgets.
Enhanced digital marketing and program advertising by engaging with alumni network on Linkedin, Facebook and Queen's Networking Events.
Processed reports for registration, transfer and discharge of 40+ program participants.
Supported administrative staff perform daily duties in a fast-paced environment and built strong interpersonal relationships between staff and participants.
Administrator - Trade Operations
Embassy of Canada
10.2020 - 12.2020
Created and implemented an improved, user-friendly system to most efficiently organize Excel databases.
Researched and updated educational reports and generated reports detailing findings and recommendations.
Maintained personnel records and updated internal databases to support document management.
Education
Bachelor of Arts - Journalism & Media Production
Toronto Metropolitan University
Toronto, ON
08.2026
Skills
Video Editing - Adobe Premier Pro, Adobe Audition
Graphic Design - Adobe Photoshop, Adobe Express
Proficient in Microsoft Excel
English and Turkish - Fluent, French - Intermediate
Adaptive Administrative Support
Multitasking and Organization
Proactive Teamwork and Collaboration
Excellent Written and Verbal Communication
Timeline
Contact Centre Agent - Marketing and Communication
The YMCA of Greater Toronto
01.2024 - 09.2024
Radio Show Host & Producer
CIUT 89.5FM
06.2023 - Current
Program Assistant - Administration
Program On Investment Appraisal And Risk Analysis (PIAR) - John Deutsch Institute - Queen's University