Julia Hummel
Maple,Canada
Summary
Team Leader specializing in quality assurance, issue resolution, and effective communication. Demonstrates proficiency in project management, personnel training, and production scheduling. Exemplifies strong work ethic, punctuality, and commitment to quality standards.
Overview
3
3
years of professional experience
Work History
Team Leader (Supervisor)
Cineplex
Vaughan, Ontario
12.2022 - Current
- Delivered exceptional customer care to over 200 guests, ensuring seamless experiences.
- Operated point-of-sale systems for accurate processing of ticket and concession sales.
- Maintained safety and health regulations within the building for customers and employees.
- Led daily operations to ensure smooth workflow across all functions.
- Trained new employees on company policies and procedures to enhance onboarding effectiveness.
- Coordinated scheduling to optimize staffing levels and improve service efficiency.
Education
Bachelor of Arts - English
York University
Keele Campus10-2026
High school diploma - Honors student
St. Joan of Arc CHS
MapleSkills
- Detail orientation
- Customer service
- Team leadership
- Effective communication
- Quick learner
- Adaptability
- Teamwork
- Independence
Volunteer Experience
- Tra Di Noi Event, Volunteer, Volunteered for various events
- WhiteBirch Special Needs Daycare, Volunteer, Assisted event preparation and event day execution, Clean up and set up for event
- The Carson Foundation, Volunteer, Assisted in Gala event, Assisted in fundraising, Assisted in sign-up events, Volunteered during summer in class events
Timeline
Team Leader (Supervisor)
Cineplex
12.2022 - Current
Bachelor of Arts - English
York University
High school diploma - Honors student
St. Joan of Arc CHS