Summary
Overview
Work History
Education
Skills
Languages
Painting
Timeline
Generic

Julia Hilts

Edmonton,AB

Summary

Proven team player and effective communicator, I leveraged my attention to detail and customer service skills at Safeway to enhance shopping experiences, resulting in repeat business and accurate transaction handling. Adapted quickly to new roles, significantly improving operational efficiency and customer satisfaction without compromising quality.

Overview

1
1
year of professional experience

Work History

Safeway Employee

Safeway
04.2024 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Ensured fresh inventory by regularly rotating stock and discarding expired or damaged flowers, maintaining high-quality products for purchase.
  • Educated customers about proper flower care techniques to extend the life of their purchases and enhance overall satisfaction.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

Restaurant Busser

Luca
03.2023 - 05.2024
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Contributed to smooth restaurant operations by promptly resetting tables for new customers.
  • Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Trained new staff in bussing and cleaning procedures.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Enhanced overall restaurant presentation through constant upkeep of common areas such as entryways, waiting areas, coat rooms, and restrooms.
  • Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
  • Aided in maintaining a positive atmosphere within the restaurant through friendly interactions with coworkers and guests alike.
  • Assisted management with inventory control by monitoring stock levels of linens, flatware, glassware, and other items essential for daily operations.

Education

Bachelor of Arts - Political Science

University of Calgary
Calgary, AB
04.2026

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Attention to Detail

Languages

English
Professional Working

Painting

Painting is a great way to relax and get in touch with your artistic side. It's also nice to see what you created as the end product, and to see people enjoying your painting. 

Timeline

Safeway Employee

Safeway
04.2024 - 05.2024

Restaurant Busser

Luca
03.2023 - 05.2024

Bachelor of Arts - Political Science

University of Calgary

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Julia Hilts