Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Julia Hardwick

ON

Summary

Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.

Overview

20
20
years of professional experience

Work History

Project Coordinator

Tractel
Scarborough
07.2014 - 05.2024
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Assessed customer feedback in order to continuously improve service delivery processes or procedures.
  • Contributed ideas towards process improvements that would increase efficiency or productivity levels.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Prioritized needs and delegated assignments to simultaneously handle multiple projects.
  • Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
  • Maintained a detailed database of project information including budgeting, resources and deliverables.

Billing Coordinator

Black and McDonald
03.2004 - 04.2014
  • Analyzed customer accounts to identify discrepancies and resolve billing issues.
  • Created and maintained accurate customer records in database system.
  • Processed invoices, credit memos, and other financial documents.
  • Researched customer account information to respond to inquiries and resolve disputes.
  • Generated detailed reports on billing activity for management review.
  • Coordinated with sales team to ensure accurate billing of customers.
  • Assisted with month end closing procedures related to accounts receivable activities.
  • Responded promptly to customer inquiries concerning services, bills, payments.
  • Worked closely with accounting department staff members to ensure accuracy of invoicing data entered into the system.
  • Managed daily workflow processes associated with invoice creation and distribution.
  • Ensured compliance with company policies related to invoice generation and processing.
  • Updated billing systems regularly by entering new customer information or modifying existing records.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Input payment history and other financial data to keep customer accounts up-to-date in system.

Education

Some College (No Degree) - Business Administration

Memorial University of Newfoundland
St John’s, NL

Skills

  • Flexible and Adaptable
  • Project Lifecycle
  • Sales and Marketing
  • Customer Service
  • Spreadsheet tracking
  • Time Management
  • Data Collection
  • Team Coordination
  • Quote Preparation
  • Employee Scheduling
  • Proposal Development
  • Project Scheduling

Affiliations

  • Swimming
  • Sports
  • Cooking
  • Volunteering

References

References available upon request.

Timeline

Project Coordinator

Tractel
07.2014 - 05.2024

Billing Coordinator

Black and McDonald
03.2004 - 04.2014

Some College (No Degree) - Business Administration

Memorial University of Newfoundland

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Julia Hardwick