Julia Hardwick
ON
Summary
Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.
Overview
20
20
years of professional experience
Work History
Project Coordinator
Tractel
Scarborough
07.2014 - 05.2024
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
Billing Coordinator
Black and McDonald
03.2004 - 04.2014
- Analyzed customer accounts to identify discrepancies and resolve billing issues.
- Created and maintained accurate customer records in database system.
- Processed invoices, credit memos, and other financial documents.
- Researched customer account information to respond to inquiries and resolve disputes.
- Generated detailed reports on billing activity for management review.
- Coordinated with sales team to ensure accurate billing of customers.
- Assisted with month end closing procedures related to accounts receivable activities.
- Responded promptly to customer inquiries concerning services, bills, payments.
- Worked closely with accounting department staff members to ensure accuracy of invoicing data entered into the system.
- Managed daily workflow processes associated with invoice creation and distribution.
- Ensured compliance with company policies related to invoice generation and processing.
- Updated billing systems regularly by entering new customer information or modifying existing records.
- Processed and sent invoices, adjustments and credit memos to customers.
- Input payment history and other financial data to keep customer accounts up-to-date in system.
Education
Some College (No Degree) - Business Administration
Memorial University of Newfoundland
St John’s, NLSkills
- Flexible and Adaptable
- Project Lifecycle
- Sales and Marketing
- Customer Service
- Spreadsheet tracking
- Time Management
- Data Collection
- Team Coordination
- Quote Preparation
- Employee Scheduling
- Proposal Development
- Project Scheduling
Affiliations
- Swimming
- Sports
- Cooking
- Volunteering
References
References available upon request.
Timeline
Project Coordinator
Tractel
07.2014 - 05.2024
Billing Coordinator
Black and McDonald
03.2004 - 04.2014
Some College (No Degree) - Business Administration
Memorial University of Newfoundland
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