Julia Gocal
Saskatoon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server / Manager
Romers Lynn Valley
01.2024 - 01.2025
- Delivered excellent customer service with a focus on guest interaction and satisfaction
- Supported team coordination and maintained smooth front-of-house operations
- Applied upselling and suggestive selling techniques to boost sales
- Demonstrated strong time management in a fast-paced restaurant environment
Receptionist / Customer Service Associate
Club16 Trevor Linden Fitness
04.2023 - 01.2024
- Handled administrative tasks including reception management, guest greetings, and multi-line phone systems
- Maintained office equipment and ensured a professional, welcoming environment
Hostess / Expo
Browns Socialhouse
05.2022 - 09.2022
- Prepared and arranged tables for optimal guest experience
- Provided enthusiastic service, increasing customer referrals and walk-ins
Floor Supervisor
The Latest Scoop
03.2020 - 01.2022
- Advised customers on purchases and cross-sold products as Senior Style Advisor
- Increased sales through proactive management and staff training
Style Advisor
Unity Clothing Inc.
03.2021 - 06.2021
- Managed inventory, bookkeeping, and cash handling as a key holder
- Resolved customer concerns promptly and efficiently
Customer Service Associate
Winners
08.2019 - 09.2019
- Provided customer service in a fast-paced retail environment
- Managed POS systems and inventory
Education
Personal Trainer and Nutritionist -
International Sports Sciences Association (ISSA)
09.2024
Bachelor of Arts - Psychology
Capilano University
North Vancouver, BC12.2023
High School Diploma -
Argyle Secondary School
North Vancouver, BC06.2020
Skills
- Conflict Resolution
- Team-Building
- Customer Service
- Public Relations
- Inventory Management
- Cash Management
- Upselling
- Sales Techniques
- Time Management
- Organization
- Diversity Awareness
- Equity Awareness
Certification
- Serving It Right
- Red Cross Certified Babysitter
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Server / Manager
Romers Lynn Valley
01.2024 - 01.2025
Receptionist / Customer Service Associate
Club16 Trevor Linden Fitness
04.2023 - 01.2024
Hostess / Expo
Browns Socialhouse
05.2022 - 09.2022
Style Advisor
Unity Clothing Inc.
03.2021 - 06.2021
Floor Supervisor
The Latest Scoop
03.2020 - 01.2022
Customer Service Associate
Winners
08.2019 - 09.2019
Bachelor of Arts - Psychology
Capilano University
High School Diploma -
Argyle Secondary School
Personal Trainer and Nutritionist -
International Sports Sciences Association (ISSA)
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