Detail-oriented professional with strong communication skills, bilingual in Mandarin Chinese. Experienced in managing client interactions and streamlining scheduling processes to enhance efficiency.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Raincross Family Counseling
Riverside
10.2025 - Current
Coordinate client appointment scheduling to optimize time management and enhance client satisfaction.
Facilitate communication by directing incoming calls and inquiries to appropriate personnel.
Answer phone calls and emails to facilitate effective business correspondence.
Organize confidential documents in accordance with established data security protocols.
Maintain customer contact information database to support accurate record-keeping and improve service delivery.
Conferences and Events
California Baptist University
Riverside
06.2022 - 03.2025
Assisted with the setup and takedown of equipment before and after each event.
Configured conference room furniture according to client specifications prior to events.
Set up chairs, tables, and carpeting in accordance with large-scale event requirements.