Julia Fishman
Richmond Hill,ON
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Server
Maple Downs Golf & Country Club
05.2023 - Current
- Engage in friendly and professional conversations with club members, providing a positive dining experience.
- Offer menu recommendations and answer questions about food and beverages while collaborating with kitchen staff to ensure accurate and timely orders.
- Prepare members’ drinks, including canned and draft beer, cocktails, liquor, wines and non-alcoholic beverages.
- Deal with member concerns and complaints calmly and professionally.
- Assist in the setup, execution, and cleanup of various events including weddings, banquets, and corporate functions in both sit-down and buffet styles.
- Place food orders and charge members' accounts using Jonas Club software.
Host and Food Runner
Terroni
04.2022 - 12.2022
- Took reservations by phone and using OpenTable, answered customer questions, and informed of accurate wait times.
- Managed restaurant's seating chart with 1000+ reservations a night, ensuring service runs smoothly for guests and staff alike
- Delivered food to guests ensuring each order was completed correctly and efficiently
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Used Silverware and Clover POS system to manage transactions, process credit cards and print receipts.
Education
Bachelor of Science - Life Sciences
Queen’s University
Kingston, ON04.2026
High School Diploma -
Cardinal Carter Academy For The Arts
Toronto, ON06.2022
Skills
- Bilingual (English and Russian)
- Jonas Club software - Maple Downs Golf & Country Club
- Silverware software - Terroni
- OpenTable software - Terroni
- Wine and Liquor Service
- Guest Relations
- Clear Communication
- Quality Control
Timeline
Server
Maple Downs Golf & Country Club
05.2023 - Current
Host and Food Runner
Terroni
04.2022 - 12.2022
Bachelor of Science - Life Sciences
Queen’s University
High School Diploma -
Cardinal Carter Academy For The Arts
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