Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julia Ficociello

Bolton,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving everyone a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

The Automated Group
01.2024 - Current
  • Composed correspondence, reports and meeting notes.
  • Directed customer communication to appropriate department personnel.
  • Scheduled appointments, meetings and events for management staff.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Coordinated appointments, meetings and conferences.
  • Responded effectively to sensitive inquiries or complaints.
  • Prepared and prioritized calendars and correspondence.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Early Childhood Educator Assistant

Rainbow Academy
Bolton, Ontario
07.2019 - 12.2023
  • Assisted with implementation of approved lesson plans and daily classroom schedule.
  • Monitored students to observe behavior, enforce rules and maintain safety.
  • Maintained safe, clean and constantly supervised play environment.
  • Identified early signs of emotional and developmental problems in children and brought up problems to parents.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
  • Supervised students outside classroom during recess, lunch and breaks.
  • Attended in-services, workshops and seminars.

Serving

Crabby Joes/ Chucks Road House
Bolton, Ontario
09.2017 - 05.2019
  • Requested and reviewed customer identification before serving alcoholic beverages.
  • Performed supervisory duties as required, in addition to serving as professionals and professionals.
  • Monitored work areas, serving lines and eating areas to verify safe food preparation and service environment.
  • Washed serving stations, utensils and equipment after each breakfast service.
  • Balanced large platters and serving bowls to bring food items to tables and serve guests.
  • Supervised serving staff to drive high level of hospitality and food excellence.

Server

Royal Ambassador Banquet Hall
Bolton, Ontario
01.2017 - 08.2017

  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.

Education

High School Diploma -

St Michaels Catholic Secondary School
Bolton, ON
06-2016

Some College (No Degree) - Police Foundations

Seneca College
King City, ON

Skills

  • Calendar Management
  • Data Entry
  • Bookkeeping
  • Office Administration
  • Minute Taking
  • Report Writing
  • Scheduling
  • Relationship Building
  • Grammar
  • Computer Skills
  • Multitasking and prioritization
  • Customer Relations
  • Professional Communication
  • Emergency planning
  • Physical Fitness
  • Integrity and Honesty
  • Emergency Management
  • CPR/First Aid certified

References

References available upon request.

Timeline

Administrative Assistant

The Automated Group
01.2024 - Current

Early Childhood Educator Assistant

Rainbow Academy
07.2019 - 12.2023

Serving

Crabby Joes/ Chucks Road House
09.2017 - 05.2019

Server

Royal Ambassador Banquet Hall
01.2017 - 08.2017

High School Diploma -

St Michaels Catholic Secondary School

Some College (No Degree) - Police Foundations

Seneca College

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Julia Ficociello