Overview
Work History
Education
Skills
Summary of Qualification
Registered Social Worker
Language Profile
Security Clearance
Certification
Timeline
Generic

Julia Fahey

Nepean,ON

Overview

8
8
years of professional experience
1
1
Certification

Work History

Portfolio Coordinator

Correctional Service Canada
Ottawa
06.2024 - Current
  • Monitor the Prairies and Pacific generic inbox. Process any inquiries related to assigned portfolio.
  • Prioritize new Injury on Duty (WCB) claims.
  • Complete regular reviews of active cases to track the status. and guide client managers with their responsibilities.
  • Create BF's to assist timely reviews and updates from external partners and internal partners.

Administrative Assistant

Correctional Service Canada
Ottawa, ON
01.2024 - 06.2024
  • Organized travel logistics, including booking flights, and accommodations and creating itineraries for the Heads of Corrections Subcommittee on Employee Wellness.
  • Swiftly adapted to dynamic responsibilities, focusing on managing Access to Information requests, scheduling appointments, meetings and coordinating events on behalf of my director and drafting and proofreading documents prior to sending for approval.
  • Arranging and preparing materials for meetings, taking minutes and ensuring the necessary resources are available.
  • In the process of creating a "Wellness Team" handbook, serving as a crucial resource for employees to use if a workplace incident related to wellness and employee well-being occurs.
  • Managing and prioritizing tasks, often handling multiple responsibilities simultaneously.
  • Assisting with projects by coordinating tasks, tracking progress, and ensuring deadlines are met.

Bear Builder and Party Leader

Build-A-Bear Workshop
Ottawa, ON
08.2016 - 02.2024
  • Party leader – Led celebrations of parties ranging from 10-70 individuals, varying in age.
  • Bear Builder- helped customers build their bears.
  • Used the stuffer machinery safely and according to the manufacturer

Student Project Officer

Correctional Service Canada
Ottawa, ON
07.2022 - 01.2024
  • Student co-lead for GC Workplace implementation for the National Capital Region, helping people adapt to change by presenting information to over 200 employees on Paper-Lite in support of GC Workplace, writing PowerPoints, infographics and communication posters to share information related to GC Workplace and organizing a Town hall and Information Sessions for GC Workplace.
  • Student co-lead for the planning and organization of the annual Government of Canada Workplace Charitable Campaign.
  • Coordinator for Access to Information and Privacy Requests, determining tasks and deadlines, as well as coordinating input.
  • Supported the Briefing Coordinator for the Assistant Commissioner - Human Resources Management.
  • Supported as a scheduling assistant for the Assistant Commissioner – Human Resources Management.
  • Assisted in the migration of files and documents to GC Docs.

Student Safety Patroller

Carleton University
Ottawa
09.2021 - 03.2023
  • Work alongside special constables.
  • Observe and report any suspicious/criminal activity observed on patrol.
  • Patrol all campus buildings as a visible deterrent and community resource.
  • Assist as directed during critical incidents, at the Shift Manager's discretion.
  • Complete required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Coach, Server and Bartender

Lonestar Texas Grill and Bar
Ottawa
08.2018 - 07.2022
  • Successfully managed restaurant opening and closing procedures, ensuring smooth daily operations.
  • Effectively addressed and resolved customer complaints and concerns, maintaining a high level of guest satisfaction and loyalty.
  • Ensured the restaurant met its goals and objectives.
  • Coordinated front-of-house staff, including hosts/hostesses, servers, and bartenders.
  • Efficiently managed seating arrangements and guest flow.
  • Stepped in to manage the restaurant in the absence of the general manager.
  • Assisted in training new servers in menu knowledge, service procedures, and guest interaction.
  • Adapted to fast-paced and high-pressure environments, ensuring smooth service during busy shifts.

Education

Bachelor of Social Work Honours -

Carleton University
Ottawa, ON
12-2023

Bachelor of Arts - Forensic Psychology

Carleton University
Ottawa, ON
05-2022

University of Birmingham
Birmingham, UK
01-2019

High School Diploma -

John McCrae Secondary School
Nepean, ON
06-2017

Skills

Communication and Interpersonal Skills

  • Excellent written communication skills as demonstrated by writing, for example:an Honours thesis, as well as numerous papers and assignments throughout my academic career
    high-quality incident reports with Carleton Campus Safety Services
    PowerPoints, infographics and communication posters for a wide audience of federal public servants
  • Excellent oral communications skills as demonstrated by the ability to, for example: enforce Carleton Campus rules in a manner that defuses and de-escalates situations involving students, employees and contractors

Specialized Skills and Knowledge:

  • Understanding of theories and principles related to Social Work, Forensic Psychology and Sociology including development, behaviour, family structure, recidivism, social norms and influence on behaviour
  • Knowledge and ability to conduct a comprehensive assessment of a client and develop an intervention plan
  • Understanding of racism, discrimination, oppression, inequity, and inequality and how these themes are influenced by neoliberalism, colonialism, and capitalism
  • Knowledge of the key elements to organize and develop a community event that addresses a social justice issue
  • Knowledge and ability to use and interpret data using risk assessment tools such as the Sentinel Event Assessment Protocol (SEAP) and the Dynamic Risk Assessment of Offender Re-Entry (DRAOR)
  • Present information to a large number audience with the purpose of obtaining support such as GC Workplace

Organizational Skills

  • Ability to collaborate and work with team members both in the public sector (Correctional Services Canada), the private sector (Lone Star) and the academic arena (Student Safety Patrol, Link Crew Leader)
  • Ability to organize and set priorities, ensuring tasks are completed and objectives attained, for example, completion of an Honours Degree with Distinction while working part-time
  • Ability to lead and mentor as demonstrated by being selected as a Coach with Lone Star and Link Crew Leader

Analytical/Interpretation Skills

  • Strong analytical skills as demonstrated by, for example: analyzing complex data such as Justice-Involved Persons (JIP) case files in order to write my Honours thesis

Computer/Technical Skills

  • Ability to use and work effectively with: Microsoft suite of software products including Word, Excel, Powerpoint and Teams
    ccmMercury, a software used to track data such as correspondence IBM SPSS Statistics software used to collect and analyze data
  • Ability to conduct research through Internet searches, for example, researching peer-reviewed studies during my undergraduate years

Summary of Qualification

Extensive experience in:

  • Working in a high-volume and high-pressure environment.
  • Providing client service to diverse populations.
  • Utilizing word processing, spreadsheet, and email software, including Microsoft Word, Excel, and Outlook.
  • Generating reports derived from telephone conversations.
  • Gathering, evaluating, and distributing information.

Registered Social Worker

  • Recognized and permitted by the Ontario College of Social Workers and Social Service Workers to practice in Ontario. Practice may include direct or indirect, clinical or non-clinical care or services.

Language Profile

C-C-B

  • Possess a French Immersion Certificate.

Security Clearance

Reliability security clearance

Certification

  • Naloxone Training Certified
  • Initiative to Address Human Trafficking
  • Identify Theft Victim Assistance
  • Introduction to Incident Management System
  • Being Trauma Aware
  • R.E.B.T Training
  • Understanding Human Rights Training (AODA Edition)
  • Sharps Training
  • CCDI Training: Cultural Competency
  • Infection Prevention and Control Training
  • IT Risk and Cybersecurity Training
  • Occupational Health and Safety Awareness Training
  • Security Guard License
  • Security Guard – Safety Awareness (Use of Force)
  • First Aid Training
  • CPR Certified - Re-certified 2022
  • Police Record Check - 2022
  • Pleasure Craft License
  • WHMIS 2015 Training
  • Personal Workplace Safety and Security Training
  • Workplace Diversity and Inclusion Training
  • Workplace Violence and Harassment Training
  • Fire Safety Training

Timeline

Portfolio Coordinator

Correctional Service Canada
06.2024 - Current

Administrative Assistant

Correctional Service Canada
01.2024 - 06.2024

Student Project Officer

Correctional Service Canada
07.2022 - 01.2024

Student Safety Patroller

Carleton University
09.2021 - 03.2023

Coach, Server and Bartender

Lonestar Texas Grill and Bar
08.2018 - 07.2022

Bear Builder and Party Leader

Build-A-Bear Workshop
08.2016 - 02.2024

Bachelor of Social Work Honours -

Carleton University

Bachelor of Arts - Forensic Psychology

Carleton University

University of Birmingham

High School Diploma -

John McCrae Secondary School
Julia Fahey