Julia Dunn

• Works with other Cornerstone staff, students, and volunteers to develop awarm, accepting, non-judgmental and respectful atmosphere in the residence.
• Models a creative, problem-solving approach with the ultimate goal of assisting residents to sustain housing with Cornerstone and to reach their individual goals.

Assessment and Planning:

• Conducts intake interviews of new residents to assess their personal needs.
• Creates individualized support plans.
• Refers clients to appropriate community resources.
• Uses a client-centred approach to empower clients to take an active role in achieving their goals.

Resident Support Services:

• Implements early intervention plans.
• Proactively prevents and intervenes in crises.
• Provides guidance, encouragement, and information about community resources.
• Oversees care for clients that have complex physical health needs.
• Coaches and models independent living skills in individual and group activities.
• Collaborates with Case Manager to implement individualized resident plans.
• Participates in move-in/move-out plans.
• Accompanies residents to appointments.
• Facilitates resolution of conflict and complaints.
• Monitors and assists with residents' medication routines.
• Ensures cleanliness, health, safety, and good repair of residence and individual tenants' units by carrying out basic household chores, emergency health and safety procedures, and regular manual tasks as necessary.
• Assists residents to create a natural support network of friends, family and significant others.

Community Relations:

• Collaborates with community services to support resident plans.
• Assists in the orientation and guidance of students and volunteers.
• Carries out a collaborative and welcoming relationship with agency partners, volunteers, donors, and the community at large.
• Liaises with police, ambulance, fire, and emergency services when necessary.
• Facilitates and participates in the development of activities for all Cornerstone residents.

• Provided direct clinical services including crisis intervention and on-going case planning involving the client, their family and their allies.
• Supported the stabilization of clients accessing the centre and coordinate with other YSB services.
• Provided one-on-one counseling to clients and their families.
• Ensured that documentation is maintained according to policy and procedure including client files and admission forms, plans of care, goals, daily logs and summary reports.
• Advocated for clients and facilitate access to community resources and services.

• Assisted youth and their families by connecting them with various resources.
• Developed on-going case plans for clients.
• Attended and supervised The Youth Zone Drop-In.
• Provided referrals for youth and their families.