Julia Cowan
Carlsbad
Summary
I am a motivated hospitality student who is outgoing, personable, and hands-on. I enjoy creating positive experiences for guests and working in fast-paced, people-focused environments. I also have a strong interest in marketing and enjoy finding creative ways to engage customers. I’m looking for an opportunity to grow and continue building my career in the hospitality industry
Overview
2
2
years of professional experience
Work History
Server
Cbar
Carlsbad
04.2025 - Current
- Anticipated guest needs, delivering tailored recommendations to enhance dining experience
- Resolved guest concerns efficiently, ensuring high levels of satisfaction
- Managed and took orders accurately, facilitating prompt delivery of food and beverages
- Demonstrated enthusiasm and extensive knowledge of restaurant menu and products
Event Assistant
Luxury Rally Club
Los Angeles
08.2024 - Current
- Served as primary guest contact, addressing inquiries to ensure seamless experiences
- Managed wristbands and ticketing for accurate guest access verification.
- Oversaw event setup and teardown, ensuring proper signage and material placement
- Maintained organized spreadsheets to track attendance, finances, and logistics.
- Coordinated team communication for flawless event execution
- Resolved on-site issues to enhance guest satisfaction levels
- Delivered customer service support throughout all event phases.
- Managed vendor communications to ensure timely supply deliveries
Host
Bob's Steak & Chop House Omni La Costa
Carlsbad
02.2024 - Current
- Optimized guest flow by managing reservations and coordinating seating efficiently
- Confirmed reservations, managed takeout orders, and addressed guest inquiries promptly
- Created a welcoming atmosphere through professional interactions with guests
- Demonstrated strong interpersonal skills to ensure exceptional customer service
- Monitored server availability and table turnover to maximize operational efficiency
- Utilized OpenTable and other systems to maintain accurate reservation records
Education
GED -
MiraCosta College
Oceanside, CA08-2026
Skills
- Customer service and guest relations
- Event coordination and management
- Reservation and scheduling
- Work ethic and collaboration
- Problem-solving and adaptability
- Social media promotion and branding
- POS operation and cash handling
- Time management
- Event coordination
- Guest relations
Timeline
Server
Cbar
04.2025 - Current
Event Assistant
Luxury Rally Club
08.2024 - Current
Host
Bob's Steak & Chop House Omni La Costa
02.2024 - Current
GED -
MiraCosta College