Dedicated team lead proficient in customer service, food handling, preparation and point of sale transactions. Hard worker with record of on-time shift arrival and willingness to cover shifts, start early, or stay late.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead
A&W, Wasaga Beach
11.2021 - Current
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Counted out cash drawers and balanced totals.
Completed store opening and closing procedures.
Sales Associate
Surfs Up
06.2020 - 08.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
By-law Administrative Assistant & Licensing Office at The Town Of Wasaga BeachBy-law Administrative Assistant & Licensing Office at The Town Of Wasaga Beach