Julia Blain
Summary
Trustworthy and dedicated customer service associate with 3+ years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
24
24
years of professional experience
Work History
Warehouse Team Member
Hayashi Stratford
09.2022 - 06.2023
- Performed general housekeeping and cleaning tasks.
- Worked independently to support all work centres in bringing and refilling product for the specific centre.
- Worked on a team and individually to meet target expectations on different manufacturing centres.
Customer Service Rep/Cashier/Self Check Out Attendant
Walmart
10.2019 - Current
- Work independently while trouble shooting, de-escalation when needed and maintaining amazing customer service
- Efficiency and speed when packing bags while maintaining customer relationships
- Attention to detail in watching multiple areas for customers needing help and being proactive for task management
- Communication
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cleaner
Stratford Church of Christ
01.2017 - 01.2019
- Work independently to clean church and report any maintenance needed to appropriate supervisors.
- Used time management and efficient cleaning methods to meet deadlines.
Child Minder
Child Minding Services
01.2015 - 01.2016
- Created a caring, educational, and safe environment for a toddler
Warehouse Picker/Shipper
Echo Power Equipment
01.2013 - 08.2014
- Used time efficiency and multi-tasking to pick multiple customer orders under a tight deadline
- Utilized computer programs to ship orders to various locations
- Maintained a clean and organized work area.
- Collaborated with team members to achieve daily pick and pack goals.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
Lead Hand/Team Leader/Forklift Operator
London Free Press
06.1999 - 09.2011
- Managed, supervised, and trained a wide diversity of people
- Employed use of conflict resolution and negotiation skills
- Utilized organizational skills for placing shipments in storage
- Secretarial Duties
- Excelled at time management and organization
- Customer Service
- Learned techniques to create win-win situations with clientele.
Education
Recreation And Leisure -
Fanshawe College
2014
Law Clerk Diploma - Law
Fanshawe College
2005
Skills
- Refunds and Exchanges
- Issue Resolution
- Coaching and Mentoring
- Maintaining Quality Assurance Standards
- Work Area Maintenance
- Customer Satisfaction
- Customer Relationships
- Production Efficiency
- Critical Thinking
- Customer Interaction
- Goals and Performance
Timeline
Warehouse Team Member
Hayashi Stratford
09.2022 - 06.2023
Customer Service Rep/Cashier/Self Check Out Attendant
Walmart
10.2019 - Current
Cleaner
Stratford Church of Christ
01.2017 - 01.2019
Child Minder
Child Minding Services
01.2015 - 01.2016
Warehouse Picker/Shipper
Echo Power Equipment
01.2013 - 08.2014
Lead Hand/Team Leader/Forklift Operator
London Free Press
06.1999 - 09.2011
Recreation And Leisure -
Fanshawe College
Law Clerk Diploma - Law
Fanshawe College
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