Julia Bernardi
Woodbridge,Canada
Summary
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Detailed-oriented candidate with an understanding of regulatory compliance, documentation and submission processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Private Tutor
Self Employed
01.2020 - Current
- Collaborated with students to complete homework assignments and prepare for assessments
- Stayed updated on curriculum changes and academic standards to continuously deliver high-quality material in line with current requirements
- Assisted students with time management strategies, improving their ability to complete assignments efficiently
- Provided targeted support in specific subject areas such as Chemistry, Biology, Math, and Physics to enhance overall academic success.
- Utilized various teaching methods to accommodate diverse learning styles, ensuring optimal understanding of material
Customer Service Representative
Bank of Montreal
01.2018 - Current
- Support customer requests for banking services, including handling transactions and customer inquiries
- Maintained professional and positive experiences for customers and staff alike
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Organize work information to ensure accuracy and completeness
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up
Central Equipment Attendant
Mackenzie Health Hospital
01.2020 - 01.2021
- Assisted with inventory management to maintain adequate stock levels for smooth operations in a variety of Hospital units
- Delivered and organized COVID-19 equipment and supplies to ensure medical workers had the necessary resources for all COVID-19 units
- Developed and maintained strong relationships with patients to increase trust and satisfaction, while practicing compassion and kindness
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks
- Responded to medical department requests efficiently and with knowledgeable assistance
Education
Graduate Certificate - Pharmaceutical Sciences
Seneca College of Applied Arts And Technology
North York, None12-2024
Bachelor of Science - Biology
York University
Toronto06-2023
Skills
- Excellent organization & time management
- Safety Awareness
- Teamwork and collaboration
- Analytical thinking
- Problem-solving abilities
- Quality assurance
- Knowledgeable of ICH guidelines
- Regulatory submissions
Certification
- Health Canada Division 5 - Drugs for Clinical Trials Involving Human Subjects
- SafeTalk
Timeline
Private Tutor
Self Employed
01.2020 - Current
Central Equipment Attendant
Mackenzie Health Hospital
01.2020 - 01.2021
Customer Service Representative
Bank of Montreal
01.2018 - Current
Graduate Certificate - Pharmaceutical Sciences
Seneca College of Applied Arts And Technology
Bachelor of Science - Biology
York University
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