King's Residence Information Desk/ Front Desk Person
King's University College
03.2021 - Current
I am currently working at a front desk at King's University College
I am tasked with signing out items for the residents at their need, such as sports equipment and room keys
I am also tasked with monitoring the residents and giving them information about the university and classes at their needs.
Take-Out Server /Head Hostess
Archies Seafood Restaurant
04.2023 - 12.2023
Took phone orders, online orders, and walk-in orders, packaged orders, and handed them to customers
Maintained a clean and organized work area by doing all the cleaning, food prep, and restocking every shift.
Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
Hosted dine-in customers and ensured all the wait staff had an even amount of tables.
Fostered positive relationships with regular customers, cultivating loyalty through personalized service experiences.
Continuously updated knowledge of menu options, allergens, ingredients, and nutritional information to better assist customers with their selections.
Rocky Mountain Ski Lodge / Housekeeper-Houseman
Rocky Mountain Ski Lodge
05.2022 - 08.2022
I began as a housekeeper at RMSL for two months, where I was a team leader
I was responsible for making sure my cleaning cart was in stock with all the necessary items, managing my team to make sure we cleaned all the rooms we were given on a certain schedule and cleaning various rooms in the lodge
This cleaning consisted of making the beds, cleaning the washrooms, kitchens, and living areas, restocking everything that was used up, mopping, and vacuuming
I was promoted to houseman, where my new tasks were stripping the rooms of the used sheets, towels, and garbage, washing, folding, and stocking/organizing the laundry, organizing storage rooms, and cleaning every part of the hotel aside from the rooms, taking out the garbage, and doing house calls for the guests.
Pita Pit / Floor Worker
Pita Pit
09.2020 - 02.2022
I was a floor worker at Pita Pit for over a year
There, my tasks are to open the store and prepare it for the day, wash, cut and prepare food for customers, clean the establishment thoroughly, order food, and close the store after hours
As the owner only came to the store twice a month, the maintenance of the shop was entrusted to the employees
Seeing as I had one of the highest seniorities, it was mainly my job as well as two others to organize the daily tasks, train the employees, and make sure the store was always in order.
Dollarama / Associate
Dollarama
09.2020 - 06.2021
I was a cashier at Dollarama for nine months
There, my daily tasks were putting out and stocking products and facing items in the store around the cash area
I was tasked with working the cash register and sanitizing counters, sneeze guards, carts and baskets due to COVID
I took out the trash, swept the floors, and broke down boxes daily
I became used to being on my feet for multiple hours in a row, carrying and pushing boxes, and climbing step ladders.
Education
Kings University College at Western University
London, ON
01.2024
High School Diploma -
Sir Allan MacNab Secondary School
Hamilton, ON
06.2021
Skills
Excellent verbal and written communication skills
Bilingual in Albanian and English
Good time management skills
Capable of lifting, pushing, and pulling 45 lbs
Comfortable with walking, climbing, and standing for long periods of time
Good Telephone Etiquette
Awards Certificates
Received honours all throughout secondary school and university
CPR Training, 2020
Food Handlers Certificate, 2020
Certificate in Group Dynamics, 2019
Infectious Disease Control Certificate, 2019
Safe Body Mechanics Training, 2019
Certificates
- Received honours all throughout secondary school and university
- CPR Training, 2020
-Food Handlers Certificate, 2020
- Certificate in Group Dynamics, 2019
- Infectious Disease Control Certificate, 2019
- Safe Body Mechanics Training, 2019
Timeline
Take-Out Server /Head Hostess
Archies Seafood Restaurant
04.2023 - 12.2023
Rocky Mountain Ski Lodge / Housekeeper-Houseman
Rocky Mountain Ski Lodge
05.2022 - 08.2022
King's Residence Information Desk/ Front Desk Person
King's Student Ambassador at Enrolment Services at King's University CollegeKing's Student Ambassador at Enrolment Services at King's University College