Motivated receptionist with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Hungary Point
01.2021 - 07.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors a positive first impression.
Answered phones promptly and directed incoming calls to the correct offices.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Supported the needs of 50-person wait staff who attended to the specific needs of countless customers daily for Hungary Point restaurant with social relevancy and intentionality
Resolved customer complaints promptly and professionally to maintain positive reputation
Receptionist
Stepping Stone
04.2019 - 05.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Confirmed appointments, communicated with clients, and updated client records
Organized, maintained and updated information in computer databases
Education
MBA - Business
Khalsa College Patiala
Patiala, Punjab
07.2021
Skills
Quality Control
Taking Reservations
High-Volume Dining
Food Sales and Promotion
Hospitality service expertise
Timeline
Server
Hungary Point
01.2021 - 07.2023
Receptionist
Stepping Stone
04.2019 - 05.2021
MBA - Business
Khalsa College Patiala
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