Hi, I’m
JUHUI HONG
Vancouver,BC
Summary
Compassionate Case Manager experienced in Immigration field. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
4
years of professional experience
Work History
S&P Pacific Consulting LtdVancouver
Visa Processing Case Manager
10.2022 - 02.2024
Job overview
- Successfully managed a diverse caseload of 50+ temporary residence cases, concurrently, including work permits, study permits, and visitor records, providing supervision and guidance throughout the process
- Consistently maintained a high submission rate, averaging 10 cases per month
- Assisted clients in gathering supporting documentation essential for various immigration procedures, ensuring compliance with regulations and maintaining meticulous immigration records
- Crafted persuasive submission letters directed to immigration officers, effectively highlighting the merits and unique circumstances of each case
- Provided proactive client support, maintaining continuous communication and guiding clients through the immigration process until successful resolution
- Acknowledged for exceptional client service and satisfaction with 66 positive Google reviews, the highest number among colleagues out of 294 total reviews, highlighting a strong reputation for service excellence.
Selena Emigration Corp.Seoul
Investment Immigration Consultant
09.2021 - 06.2022
Job overview
- Provided consultation on global investment immigration initiatives, overseeing programs such as the Portugal Golden Visa, Turkey, Vanuatu, Saint Kitts and Nevis, and the Start-Up Visa program for Canada.
- Offered personalized consulting services to clients seeking citizenship or Permanent Residency (PR) through investment, addressing their unique needs
- Fostered strategic partnerships with international agencies and immigration law firms to enhance access to premium investment immigration programs.
- Achieved significant revenue growth by consulting and securing over 30 new client contracts within a year.
- Collaborated with legal teams to ensure compliance with immigration rules and regulations during application preparation.
- Organized seminars and workshops on pertinent topics related to migration trends, providing valuable insights for both colleagues and clientele alike.
HSM Immigration services LtdWestminster
Administrative Assistant
08.2020 - 02.2021
Job overview
- Interacted and cooperated with overseas agents and responded to general inquiries and complaints from clients regarding Canadian immigration process
- Prepared LMIA employer for interview with Service Canada while emphasizing important points for a successful interview
- Assisted in document preparation and review for client, ensuring that there is no mistake
- Delivering the most up-to-date legal-related information mostly regarding immigration as well as COVID-19 to internal and external guests
Education
Seoul Women's UniversitySeoul, South Korea
Bachelor of Arts from English Literature & Culture
08.2018
Skills
- Task Prioritization
- Organization and Time Management
- Attention to Detail
- Verbal Communication
- Problem-Solving
- Interpersonal Communication
- Customer Service
Timeline
Visa Processing Case Manager
S&P Pacific Consulting Ltd
10.2022 - 02.2024
Investment Immigration Consultant
Selena Emigration Corp.
09.2021 - 06.2022
Administrative Assistant
HSM Immigration services Ltd
08.2020 - 02.2021
Seoul Women's University
Bachelor of Arts from English Literature & Culture