JUHI SHAH
DELTA,Canada
Summary
Reliable, energetic, and resourceful customer service with efficient time management skills. Expertise in client services, account management, and relationship-building. Point of Sale (POS) Skills with the ability to work in a fast-paced environment.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adapt to strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
01.2024 - Current
- Oversee daily restaurant operations, ensuring efficiency and quality standards.
- Train, supervise, and motivate employees to maintain a productive work environment.
- Create efficient shift schedules and optimize labor costs.
- Handle customer complaints, ensure satisfaction, and enhance service quality.
- Manage inventory, monitor stock levels, and reduce waste.
- Manage cash handling, daily sales reports, and cost control strategies.
- Ensure adherence to health, safety, and McDonald's operational policies.
- Assess employee performance and conduct training for continuous improvement.
- Implement sales strategies to boost revenue and maximize profitability.
- Maintain high cleanliness and hygiene standards to meet regulatory compliance.
Sales Associate
Tommy Hilfiger
11.2023 - 11.2024
- Assisted customers with product selection, styling guidance, and inquiries.
- Engaged in upselling and cross-selling to meet sales targets.
- Maintained store organization, inventory restocking, and visual merchandising.
- Stay updated on brand products and fashion trends to enhance customer engagement.
Administrator
The Milestone Pre-School
02.2022 - 11.2022
- Oversaw student enrollment and attendance tracking to ensure accurate records.
- Communicated with parents regarding student progress and school policies to foster collaboration.
- Maintained classroom security and cleanliness while actively engaging students in learning activities.
- Handled sensitive information with discretion, ensuring strict confidentiality as per policy.
Data Entry & Excel
Akhandjyot Energy and Power Product Pvt. Ltd.
05.2021 - 07.2021
- Entered and updated data accurately in company databases.
- Ensured data confidentiality and verified data accuracy.
Education
Master of Business Administration - MBA
University Canada West
03.2025
Bachelor of Business Administration - BBA
GLS University
03.2023
Skills
- Customer Service & Relationship Building
- Staff Training & Leadership
- Sales & Revenue Growth Strategies
- Inventory & Supply Chain Management
- Microsoft Office (Word, Excel, PowerPoint)
- Cash Handling & Financial Oversight
- Data Entry & Record-Keeping
- Compliance with Health & Safety Regulations
- Decision-making
Certification
- Serve it Right
- Food Safety
- First Aid
Languages
English
Full Professional
Timeline
Manager
McDonald's
01.2024 - Current
Sales Associate
Tommy Hilfiger
11.2023 - 11.2024
Administrator
The Milestone Pre-School
02.2022 - 11.2022
Data Entry & Excel
Akhandjyot Energy and Power Product Pvt. Ltd.
05.2021 - 07.2021
Bachelor of Business Administration - BBA
GLS University
Master of Business Administration - MBA
University Canada West
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