Jugan Gill

• Coordinate day-to-day administrative tasks, including answering over 30 phone calls, managing over 100 emails per day, scheduling appointments, and maintaining office supplies
• Assist with dispatch operations by coordinating driver schedules, assigning routes, and tracking shipments to ensure timely delivery
• Maintain records of shipments, invoices, bills of loading, and other documentation in Load link
• Generate invoices for completed shipments, track payments, and follow up on overdue accounts to ensure timely payment
• Coordinate maintenance and repairs for company vehicles, track mileage and fuel usage, and assist in managing the fleet to ensure optimal performance
• Manage a fast-paced office on a daily basis with clear communication, efficiency, and prioritizing tasks, all while remaining organized.

• Provided administrative support to the office, including managing phone calls, emails and correspondence to all the existing and potential clients
• Assisted in-house staff accountant in invoices, accounts receivables, accounts payables, and month-end reporting using extensive Quickbooks
• Maintained efficient and organized filing systems for important documents and records
• Scheduled and coordinated meetings, conferences, and appointments for executives and team members
• Facilitated communication flow within the office and external stakeholders
• Oversaw office supplies and equipment, ensuring their availability and maintenance
• Managed office budgets and expenses, including tracking and reporting via SAP
• Maintained and updated Standard Operating Procedures (SOP's) and office policies
• Coordinated travel and accommodation arrangements for sales team members.
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Performed office duties like responding to emails, answering telephone enquiries, relaying telephone calls and messages

• Greeted parents and other visitors in professional manner
• Assisted in planning, managing, and scheduling roles of coworkers
• Trained and supervised a team of 5-6 members and ensured resource utilization
• Maintained student records by preparing spreadsheets in Excel and CMS
• Scheduled and confirmed parent meetings & orientations
• Collected and processed monthly fee payments using Quickbooks
• Extensive data entry on an everyday basis into CMS with 50 W.P.M.
• Compiling and sorting out documents
• Submitting monthly student progress reports
• Ordering office supplies and maintaining inventory.