Judy Lynn Oquias
Niagara Falls,ON
Summary
Energetic and results-oriented professional with knack for team leadership and project coordination. Possesses solid understanding of strategic planning and resource management, paired with expertise in operational efficiency and effective communication. Dedicated to driving improvements and fostering productive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Department Manager
Northwest Company
02.2025 - 02.2026
- Manage the whole department
- Making staff schedule, ordering, and displaying items
- Tracking sales and making sure that operation is running smoothly
- Cooking all the food for display and open cash counter.
- Attending customer needs and give best customer service.
Food Service Supervisor
The Royal Ottawa Mental Health Care
09.2024 - 01.2025
- Input the diet order in the system and make sure the patient's meal is balanced and follows the correct diet
- Audit cleanliness, temperature, staff, and hygiene to ensure guidelines are strictly followed.
- Scheduling and staffing.
- Menu changes
- Print tray tickets from breakfast, lunch, dinner, and snack labels
- Monitor stocks and address all issues.
Food Service Server
The Ottawa Hospital (Civic Campus)
05.2023 - 01.2025
- Inventory and refill the patient's kitchen.
- Preparing and serving patient snacks
- Serving and picking up patient meal trays
Cook Placement Training
The Glebe Long-term Care
04.2024 - 07.2024
- Preparing all the ingredients to cook from breakfast to dinner
- Shadowing for cooking big batches for 250 and above residents from breakfast to dinner.
- Portioning the food on each floor
- Cleaning the equipment and preparation area.
- Washing all the dishes.
- Delivering Cambro to each floor.
- Preparing the snacks on each floor.
- Making minced and puree for special diets.
- Prepare and make desserts for each floor
- Receiving and stocking deliveries.
- Maintain and monitor food quality
Food Service Supervisor Placement training
The Ottawa Hospital (General Campus)
10.2023 - 11.2023
- Learned food supervisor duties and responsibilities.
- I learned staffing and scheduling.
- Learned the flow of patient meal trays from preparation to beltline to cooking and serving.
- Learned dish room operation.
- I learned financial budgeting.
- Learned all the diets, the level of care, and clinical nutrition.
- Learned the procedure of disciplinary actions and how to always be professional.
Lead hand
Second Cup (Civic Hospital)
01.2023 - 07.2023
- Serving customers and grinding and brewing coffee
- Making coffee in the bar
- Ordering and stocking supplies in the shop
- Arranging and stocking deliveries in the stockroom
- Ensure smooth operation by delegating tasks to colleagues.
- Preparing sandwiches and pastries in the display
- Maintaining the cleanliness of the shop and the safety of the workers and customers
- Opening and closing the shop
Education
Culinary Skills -
Algonquin College
08-2024
Certificate of Food and Nutrition Management - undefined
Algonquin College
11-2023
Bachelor of Science - Hotel, Restaurant, and Tourism Mgmt.
VISAYAS STATE UNIVERSITY
01-2014
Skills
- Staff management
- Team leadership
- Customer service
- Problem-solving
- Task delegation
- Decision-making
- Retail management
- Coaching and mentoring
- Order management
- Relationship building and management
- Employee scheduling
- Cost control
- Computer skills
- Managing operations and efficiency
- Motivational leadership
- Employee management
- Operations management
- QA
- Time management
- Adaptability and flexibility
- Verbal and written communication
- Budgeting and forecasting
Certification
- WHMIS
- OSHA
- ADVANCE FST
- Allergen
- Supervisor Health and Safety Awareness in 5 Steps
- CSNM
- First Aid
Timeline
Department Manager
Northwest Company
02.2025 - 02.2026
Food Service Supervisor
The Royal Ottawa Mental Health Care
09.2024 - 01.2025
Cook Placement Training
The Glebe Long-term Care
04.2024 - 07.2024
Food Service Supervisor Placement training
The Ottawa Hospital (General Campus)
10.2023 - 11.2023
Food Service Server
The Ottawa Hospital (Civic Campus)
05.2023 - 01.2025
Lead hand
Second Cup (Civic Hospital)
01.2023 - 07.2023
Certificate of Food and Nutrition Management - undefined
Algonquin College
Bachelor of Science - Hotel, Restaurant, and Tourism Mgmt.
VISAYAS STATE UNIVERSITY
Culinary Skills -
Algonquin College