Judy Ann Sumang
Scarborough,Canada
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
9
9
years of professional experience
Work History
Front Office Clerk
Corner Edge Products
06.2020 - 12.2023
- Address customer inquiries, resolve issues, and provide product information.
- Receive and process customers order via email.
- Entered customer order into the Quick books system and match the previous order for the quote.
- Create sales order and invoice clients
- Completed data entry tasks with accuracy and efficiency.
- Basic knowledge of Quickbooks.
- Used Microsoft office suite such as Word, Excel and PowerPoint.
- Processed Incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Collaborate with the sales and logistics teams to optimize order processing.
- Coordinate with the warehouse team to ensure timely order fulfillment.
- Sorted documents and maintained organized filing process.
Receptionist
Maranello BMW
03.2017 - 05.2020
- Promptly and efficiently answered multi-line switchboard and transferred calls to direct consumer to the proper department.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Closed all service and parts invoices.Scheduled service appointments as per Kia customers.
- Handle customer complaints and refer complaining customer to the appropriate individual for resolution.
- Used Microsoft word, excel and Power Point also outlook software.
- Performed other related administrative tasks as requested by management such as; data entry, filing, faxing, scanning, photocopying, scheduling, responding to customers VIA email or over telephone etc.
- Maintain an accurate and up-to-date Garage register according to MTO regulations.
Events Crew
Vintage Bash
01.2015 - 02.2017
- Maintained clean and well organized production areas to avoid violation or unnecessary work delay due to hazards or inefficient layouts.
- Worked with clients to identify their needs to ensure clients satisfactions.
- Applied strong leadership and problem-solving a skills to maintain team efficiency and organize workflow to meet any daily demands.
- ScheduledWeddingAppointments.
- Coordinated with clients to details of rentals such as; location, dates, time, type of decorations etc.
- Coordinated with Event Manager with administrative support handling office tasks such as; filing, generating reports, presentations, and setting up for meeting and re-ordering office supplies.
- Recorded totals of rentals through the computer system to verify cash, checks and credit card payments at the end of the shift.
Education
College Diploma - Practical Nursing
Saint Augustine School of Nursing
Manila, Philippines05.2014
Skills
- Administrative Support
- Scheduling
- Clerical Support
- Bookkeeping
- Multitasking Abilities
- Organizational Skills
Languages
English
Full Professional
Timeline
Front Office Clerk
Corner Edge Products
06.2020 - 12.2023
Receptionist
Maranello BMW
03.2017 - 05.2020
Events Crew
Vintage Bash
01.2015 - 02.2017
College Diploma - Practical Nursing
Saint Augustine School of Nursing
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