Judy Yip
Toronto,Canada
Summary
With over 8 years banking experience in the banking sector, specifically focusing on AML regulations and financial crime prevention.
Worked with HSBC where I developed a strong understanding of compliance requirements and risk management.
I was responsible for conducting thorough transactional analysis to identify suspicious activities. This involved reviewing large volumes of transactions, utilizing various analytical tools, and applying risk-based approaches to assess potential money laundering risks.
Overview
7
7
years of professional experience
Work History
WPB CDD ASSISTANT MANAGER
HSBC- Hang Seng Bank
Hong Kong
08.2018 - 07.2024
- Engage existing customers in the collection of detailed customer information and supporting documentation required for the completion of Customer Due Diligence (CDD) profile review
- Review and check for completeness of CDD information and supporting documentation before submitting the case for approval
- Participate in Financial Crime Compliance related process reviews for customers with an aim to comply with regulations or group policies
- Collaborate with branches, relationship managers and key stakeholders on weaknesses and deficiencies identified
- Ensured compliance with safety regulations and company policies.
- Reviewed and monitored large-scale customer transactions for potential money laundering activity.
- Identified, investigated and reported on suspicious financial activity to the relevant authorities.
- Conducted comprehensive due diligence checks on customers' accounts to ensure compliance with AML regulations.
- Performed regular reviews of customer profiles and transaction histories for potential risks.
- Prepared detailed reports on all investigations conducted, including findings, recommendations and follow-up actions taken.
- Collaborated with other departments such as Compliance, Risk Management and Legal teams to investigate any suspicious activity found during reviews or investigations.
- Provided training on AML compliance issues to staff members.
- Performed due diligence reviews on new customers prior to onboarding them onto the system.
- Investigated alerts generated by the bank's internal systems related to money laundering activities.
Customer Service Officer
ICICI Bank Hong Kong Limited
Hong Kong
07.2017 - 07.2018
- Ensure timely communication to clients with regards to transactions and queries resolution of corporate clients
- Preparing the Business & Processing MIS, data analysis and presentation
- Data mining, collation of data from market & internal sources
- Cold calling for generating leads & fixing meetings
- New account acquisitions and cross-sell to existing database
- Understanding and adhering to compliance framework set out for day to day activities;
- Taking initiatives in process improvement projects that directly or indirectly impact process and cost efficiencies
- Resolved customer issues in an efficient and timely manner.
- Performed follow-up calls to ensure customer satisfaction with product and service delivery.
- Created reports summarizing customer feedback data for management review.
- Provided general administrative support including filing documents, scheduling appointments.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
BSc(HON) - Maritime Logistics and Business Management
University of Plymouth
09.2016
Skills
- MS Office proficient
- Database management
- Reporting and analysis
- Multi-tasking strength
- Efficient
- Highly accurate
- Critical thinking skills
- Analytical problem solver
- Exceptional communication abilities
- Accurate
Timeline
WPB CDD ASSISTANT MANAGER
HSBC- Hang Seng Bank
08.2018 - 07.2024
Customer Service Officer
ICICI Bank Hong Kong Limited
07.2017 - 07.2018
BSc(HON) - Maritime Logistics and Business Management
University of Plymouth
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