Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Judy Wilms

Lindsay

Summary

Cheerful Bartender/Server offering experience in a fast-paced restaurant setting. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

7
7
years of professional experience

Work History

Bartender/Restaurant Server

That Place On Cameron
05.2022 - Current
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Assisted with inventorying beverage stock and bar supplies.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Worked effectively in fast-paced environments.

Bartender/Server Assistant

Chasers Bar & Grill
10.2017 - 08.2021
  • Completed requisitions to maintain required stock par levels.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Followed strict recipes and drink measurements to minimize product used.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Served high customer volumes during special events, nights, and weekends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Bartender/Server

Daniel Patrick's Bar & Grill
06.2017 - 08.2021
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Followed strict recipes and drink measurements to minimize product used.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Assisted with inventorying beverage stock and bar supplies.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Education

No Degree - Tourism & Hospitality Administration

Sir Sandford Fleming College
Peterborough, ON
09.2000

High School Diploma -

Fenelon Falls Secondary School
Fenelon Falls, ON
06.1993

Skills

  • Cost Control
  • Food and Beverage Service
  • Teamwork and Professionalism
  • Professional Service Standards
  • Team Management
  • Customer service expertise
  • Handling Difficult Customers
  • Relationship Building
  • Garnishing Drinks
  • Strong multitasking
  • Cash Register Operation
  • Drink Preparation
  • Bartending License
  • Food Service
  • Interpersonal Communication
  • Sales expertise
  • Highly reliable
  • Outgoing Personality

Languages

English
Full Professional

Timeline

Bartender/Restaurant Server

That Place On Cameron
05.2022 - Current

Bartender/Server Assistant

Chasers Bar & Grill
10.2017 - 08.2021

Bartender/Server

Daniel Patrick's Bar & Grill
06.2017 - 08.2021

No Degree - Tourism & Hospitality Administration

Sir Sandford Fleming College

High School Diploma -

Fenelon Falls Secondary School

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Judy Wilms