Judith Ramirez
San Jose
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative and departmental needs.
Overview
20
20
years of professional experience
Work History
Medical Unit Clerk
Santa Clara County Juvenile Probation Department
05.2024 - Current
- Enhanced unit efficiency with proper scheduling of patients'' tests, appointments, and procedures.
- Demonstrated adaptability in adjusting work responsibilities based on changing needs or requirements within the medical unit.
- Maintained an up-to-date knowledge of clinic policies and procedures to ensure compliance with regulatory guidelines in daily tasks.
- Handled sensitive situations discreetly while assisting with conflict resolution among staff members or patients'' families when necessary.
- Collaborated with nurses to maintain appropriate inventory levels of medical supplies, reducing shortage occurrences on the unit.
- Ensured compliance with HIPAA regulations, safeguarding confidential patient information during record maintenance.
Medical Unit Clerk
Santa Clara County Valley Medical Center
11.2021 - 05.2024
- Improved patient satisfaction by efficiently managing medical records and ensuring accuracy in documentation.
- Collaborated with nurses to maintain appropriate inventory levels of medical supplies, reducing shortage occurrences on the unit.
- Ensured compliance with HIPAA regulations, safeguarding confidential patient information during record maintenance.
- Provided exceptional customer service to patients and their families during check-in processes, fostering a welcoming atmosphere within the unit.
- Demonstrated adaptability in adjusting work responsibilities based on changing needs or requirements within the medical unit.
Medical Tech
Advanced Clinical
10.2020 - 09.2021
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Administrative Assistant
PMW, Inc.
10.2007 - 06.2018
- Provided excellent customer service while striving to achieve total customer satisfaction.
- Scheduling and prioritizing maintenance on vehicles while ensuring promise times were met.
- Call customer with quotes and explanation on work requested
- Opening/closing vendor accounts
- Accounts payable/receivable
- Supply and part ordering ordering
- Payroll
Administrative Assistant
El Camino Hospital
09.2004 - 12.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
General Education
DeAnza College
Cupertino, CAPhlebotomy
Phlebotomy Training Specialist
Santa Clara, CA01-2021
Skills
- Customer service
- Scheduling and calendar management
- Deadline oriented
- Data entry
- Computer skills
- File organization
Timeline
Medical Unit Clerk
Santa Clara County Juvenile Probation Department
05.2024 - Current
Medical Unit Clerk
Santa Clara County Valley Medical Center
11.2021 - 05.2024
Medical Tech
Advanced Clinical
10.2020 - 09.2021
Administrative Assistant
PMW, Inc.
10.2007 - 06.2018
Administrative Assistant
El Camino Hospital
09.2004 - 12.2006
General Education
DeAnza College
Phlebotomy
Phlebotomy Training Specialist
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