JUDY PHILLIPS
Richmond
Summary
Dynamic professional with extensive experience at Walmart, excelling in customer service and loss prevention. Proven ability to train employees and manage inventory effectively. Recognized for providing exceptional support while maintaining a secure environment. Adaptable and organized, with a strong focus on achieving results and enhancing customer satisfaction.
Overview
6
6
years of professional experience
Work History
IN HOME CARE
IHSS In Home Support Services
RICHMOND
12.2024 - 04.2025
- Performed tasks as assigned.
- Provided transportation for shopping and doctor's appointments.
Asset Protection Associate
Walmart
Richmond
04.2022 - 11.2024
- Inspected merchandise for damages or defects prior to stocking shelves.
- Provided assistance in the training of new hires on asset protection procedures.
- Identified potential shoplifters and alerted management.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Provided friendly and professional assistance to employees, visitors and customers.
- Provided exceptional customer service while maintaining a focus on loss prevention.
- Assisted customers with product information and inquiries.
- Conducted regular audits of physical inventory to ensure accuracy and prevent loss.
Sales Associate
Walmart
Richmond
05.2019 - 04.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Some College (No Degree) - Accounting
Contra Costa College
San Pablo, CASkills
- Customer service
- Inventory management
- Loss prevention
- Employee training
- Clerical support
- Organization and time management
- Flexible and adaptable
- Transportation assistance
References
References available upon request.
Timeline
IN HOME CARE
IHSS In Home Support Services
12.2024 - 04.2025
Asset Protection Associate
Walmart
04.2022 - 11.2024
Sales Associate
Walmart
05.2019 - 04.2022
Some College (No Degree) - Accounting
Contra Costa College
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