Judy McCorrister
Wpg,Canada
Summary
Committed Direct Care Worker brings success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care.
Overview
18
18
years of professional experience
Work History
Health Care Aide
Southeast Personal Care Home
Wpg, MB
01.2011 - 01.2019
- Presently employed at Southeast Personal Care Home as Health Care Aide.
- MGEU Union Representative and also Health & Safety Officer Representative.
Health Care Aide
Donwood Personal Care Home
Wpg, MB
01.2009 - 01.2011
- Providing a good working relationship with clients/staff to deliver higher standard of living for clients in personal care home.
Small business owner
Self employed
Wpg, MB
08.2000 - 10.2005
- Managed daily operations to ensure smooth business functionality.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Trained and supervised staff to improve service quality and teamwork.
- Handled financial transactions and maintained accurate financial records.
- Engaged with customers to address inquiries and resolve issues promptly.
- Coordinated supplier relationships to ensure timely delivery of products and services.
- Oversaw daily operations of small business including customer service and financial management.
- Monitored customer feedback and implemented changes based on their suggestions.
- Set pricing structures according to market analytics and emerging trends.
- Created budgets and monitored expenses to stay within budget limits.
- Developed marketing campaigns to deliver messages to right audience.
- Ensured compliance with applicable laws and regulations while running the business.
- Implemented efficient processes for ordering inventory and tracking deliveries.
- Met with service vendors or product suppliers to facilitate delivery.
- Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
- Advised employees on best practices regarding safety protocols and procedures.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Resolved conflicts between staff members and customers when necessary.
- Analyzed market trends to inform product offerings and pricing decisions.
- Managed staff recruitment, hiring, training, and development.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Obtained financing to fund expenses for retail space, office equipment and hiring employees.
- Managed daily operations, including inventory control, vendor negotiations, and product pricing.
- Negotiated contracts with vendors, suppliers and customers.
- Analyzed sales data and adjusted strategies to maximize revenue.
- Maintained accurate and complete records of all business transactions and interactions.
- Managed crisis situations, resolving issues promptly to minimize impact on business.
- Streamlined operational processes to increase efficiency and reduce costs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Implemented campaigns and promotions to help with developing goods and services.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mitigated business risks by working closely with staff members and assessing performance.
- Structured HR consulting services to support clients during organizational developments and changes.
Education
Social Work
University of Manitoba
First Aid Level C Certification -
Southeast Personal Care Home & Red Cross
Grade 12 Diploma -
Assiniboine Community College
Community Centered Therapy Program -
Red River Community College
Diploma Certified Health Care Aide -
Red River Community College
Timeline
Health Care Aide
Southeast Personal Care Home
01.2011 - 01.2019
Health Care Aide
Donwood Personal Care Home
01.2009 - 01.2011
Small business owner
Self employed
08.2000 - 10.2005
Social Work
University of Manitoba
First Aid Level C Certification -
Southeast Personal Care Home & Red Cross
Grade 12 Diploma -
Assiniboine Community College
Community Centered Therapy Program -
Red River Community College
Diploma Certified Health Care Aide -
Red River Community College