Judy-ann Hamilton
Grande Prairie,AB
Summary
Accomplished professional with a proven track record in hospitality and business management, including a pivotal role as CEO, where strategic planning led to significant company growth. Excelled in customer service and administrative skills at Sandman, enhancing guest satisfaction and operational efficiency. Demonstrates exceptional time management and a commitment to excellence, driving positive outcomes and brand reputation.
Overview
2026
2026
years of professional experience
Work History
Front Desk Clerk
Hedonism Resorts III
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
Front Desk Supervisor
Sandman
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Scheduled and assigned daily work and activities for team members.
CEO Juds Home Beautification Services
Self Employed
02.2014 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
American Income Life Insurance Company
Producer
02.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Diploma - Business Administration And Management
Alison College
Calgary06-2022
Skills
- Time management
- Customer service
- Hospitality services
- Administrative skills
Languages
English
Full Professional
Timeline
American Income Life Insurance Company
Producer
02.2024 - 10.2024
CEO Juds Home Beautification Services
Self Employed
02.2014 - Current
Front Desk Clerk
Hedonism Resorts III
Front Desk Supervisor
Sandman
Diploma - Business Administration And Management
Alison College
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