Judith I. WARE
OCOEE,FL
Summary
Professional Configuration/Application Clinical Analyst with comprehensive experience in managing and optimizing system configurations. Expertise in data analysis, software implementation, and process improvement. Strong focus on team collaboration and delivering impactful results. Known for adaptability and reliability in dynamic environments. Skilled in troubleshooting, systems integration, and documentation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Configuration Analyst-Acute Care-Contractor
PHSA British Columbia
07.2022 - 09.2024
- Built, design, and tests systems application components
- Makes necessary changes using build tools (such as Bedrock, DCP Tools, DCW and more)
- Ticketing tools: JIRA and Confluence
- Support clinical workflow and practice and align with current best practice standards
- Demonstrates basic knowledge of processes within each facility department
- Ability to recommend customization of application for unique department scenarios and build using application
- Business Analyst, assisted with Maternity team meeting, Cerner build validations
- ATE Go live Support
Clinical Application Systems Analyst-CareNet
AdventHealth Systems
11.2014 - 01.2016
- Built, design, and tests systems application components
- Makes necessary changes using build tools (such as Bedrock, DCP Tools, DCW and more)
- Change control processes and tools: ServiceNow: IT services management (ITSM) with direction and assistance from team members or application manager to build iView, MPages, Orders and PowerForms
- Experience working cross-functionally with multiple teams, i.e
- Glucommander, SurgiNet, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion
- Support clinical workflow and practice and align with current best practice standards
- Demonstrates basic knowledge of processes within each facility department
- Ability to recommend customization of their application for unique department scenarios and build using application
- Knowledge of inpatient and perioperative metrics, processes, challenges, and solutions
- Supported Go live and post Go live activities
- Regression and IT testing in various domains after system upgrades or package uploads
Process Continuity Support Analyst/ Trainer and Application Support- Contractor
Tenet Health Systems
10.2013 - 10.2014
- Conducted interviews of all employees from Gap Analysis of Current state processes vs
- Future State Processes/workflows
- Conducted workflow analysis and workflow sessions
- Streamlined support processes for increased efficiency and faster issue resolution
- Improved customer satisfaction by promptly addressing and resolving support issues
Cerner Coordinator Consultant/ Lead Capacity Management Trainer- Contractor
Adventist Health Systems
12.2014 - 07.2015
- Overseeing and completing training deliverables
- Training Coordinator, developing curriculum, training plan, training schedule, testing, trainer and ATE Support
Cerner Application/ Go-live Support Consultant - Contractor
ESD| Kentucky Health Systems
09.2014 - 10.2014
- Providing support and 1:1 training (if needed) to Providers, Surgeons, Nurses and other ancillary staff members on Cerner PowerChart, Message Center, CPOE, Orders Management, PowerNote, Dynamic Documentation, IPOCs, and Depart process, to name a few
- Escalated issues during Go-lives etc
- Integrated known best practice and standards
Cerner Ambulatory Team Lead - Contractor
Adventist Health System
07.2011 - 02.2012
- Managed a team of activation Support analyst, to assist 109 medical offices with their T-12(Countdown- 12 weeks till Go-Live activities) which includes, Kick-Off Presentation
- Assessing offices on Current state workflow analysis and Future state workflow analysis, Gap Analysis, analyzing form content, System testing, review all current and future state workflow analysis w/ Visio template designed for each office flow
- In charge of Dress Rehearsal (Mock) Go-Lives
- Advising clinical staff and Providers on the importance of having a Mock Go-live
- Training and ATE support
Cerner / Support SME/ Applied Clinical Informatics (ACI) Standards Team- Contractor
Tenet Health System
08.2010 - 07.2011
- Assisted Impact Clinical Informatics’, Hospital CI’s and Cerner Engagement Leads on focusing on and completing final stages of preparation necessary to facilitate successful Go-Lives
- Coordinated Activation Go-Live support resource scheduling
- Facilitated MOCK RUN (a coordinated system/workflow practice event)
Education
Associate of Applied Science - Medical Assistant
New York School For Medical And Dental Assistants
Queens, NY01.1992
Some College (No Degree) - Nursing
Queens Borough Community College
Queens, NYSkills
- Acute Care Cerner Builder
- Design
- IT and Regression Testing
- Break-fixes
- Troubleshooting
- Maintenance
- Support
- Configuration and Validation
- Cerner Fundamentals
- Orders
- PowerPlan
- PowerForms
- Bedrock
- DCP Tools
- DCW’s
- HNA User
- Cerner Millennium products
- Certified Cerner Trainer
- Support Analyst
- Business Analyst
- Workflow specialist
- Cerner Acute
- Acute OB PowerChart Maternity
- FetaLink
- Ambulatory
- CPOE
- PowerChart
- IView
- PowerNote
- Dynamic Documentation
- Message Center
- FirstNet
- Launch Pad
- Power Plans
- IPOC
- CareCompass
- Behavioral Health
- Blood Product Administration
- Bridge Transfusion
- Ambulatory Provider
- Blood Bridge
- Health Maintenance
- Surgical Case Manager
- MPages
- Barcode Medication Administration
- Capacity Management
- Clairvia
- CPM
- PCM
- Systems Analysis
- Smart Audit Tool
- ServiceNow
- IT services management
- ITSM
- Jira
- MS Windows
- Word
- Visio
- Excel
- Outlook
- PowerPoint
- Curriculum Development
- Adult Learning Styles
- Change Management
- Leadership Skills
- Incident management
- Remote support
- Ticketing systems
- Issue escalation
- Needs assessment
- Software troubleshooting
- Teamwork and collaboration
Certification
- Medical Assistant N ew York School for Medical and Dental Assistants 1992
Additionalinformation - References
Furnished upon request.
Languages
English
Full Professional
French
Limited Working
Spanish
Elementary
Timeline
Clinical Configuration Analyst-Acute Care-Contractor
PHSA British Columbia
07.2022 - 09.2024
Cerner Coordinator Consultant/ Lead Capacity Management Trainer- Contractor
Adventist Health Systems
12.2014 - 07.2015
Clinical Application Systems Analyst-CareNet
AdventHealth Systems
11.2014 - 01.2016
Cerner Application/ Go-live Support Consultant - Contractor
ESD| Kentucky Health Systems
09.2014 - 10.2014
Process Continuity Support Analyst/ Trainer and Application Support- Contractor
Tenet Health Systems
10.2013 - 10.2014
Cerner Ambulatory Team Lead - Contractor
Adventist Health System
07.2011 - 02.2012
Cerner / Support SME/ Applied Clinical Informatics (ACI) Standards Team- Contractor
Tenet Health System
08.2010 - 07.2011
Associate of Applied Science - Medical Assistant
New York School For Medical And Dental Assistants
Some College (No Degree) - Nursing
Queens Borough Community College
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