Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Judith Gonzalez

Whittier

Summary

Experienced server and former hostess skilled in team collaboration and organizational skills. Proven track record in managing order accuracy and optimizing service delivery, contributing to improved customer experiences and operational efficiency.

Overview

10
10
years of professional experience

Work History

Server

Lucille's Smokehouse Bar-B-Que
Cerritos
10.2019 - Current
  • Managed order accuracy and ensured timely delivery to tables.
  • Provided exceptional customer service in a fast-paced dining environment.
  • Delivered food and beverages efficiently to diverse clientele.
  • Handled customer inquiries and resolved issues promptly to enhance satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Restaurant Hostess

Buffalo Wild Wings
Whittier
09.2018 - 08.2019
  • Greeted and seated guests in a friendly and efficient manner.
  • Managed reservation system to optimize seating arrangements.
  • Coordinated with kitchen staff to ensure timely service during peak hours.
  • Monitored dining area for cleanliness and organization throughout shifts.

Cashier

99 Cent Only Store
Norwalk
08.2015 - 09.2017
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product inquiries and store navigation.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Resolved customer complaints with professionalism and courtesy.

Education

Bachelor of Arts - Psychology

California State University, Fullerton
Fullerton, CA
05-2026

Associate of Arts - Psychology

Fullerton College
Fullerton, CA
05-2024

High School Diploma -

La Mirada Highschool
La Mirada, CA
06-2016

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Team collaboration
  • Data analysis
  • Organizational skills
  • Performance improvement
  • Strong work ethic

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Server

Lucille's Smokehouse Bar-B-Que
10.2019 - Current

Restaurant Hostess

Buffalo Wild Wings
09.2018 - 08.2019

Cashier

99 Cent Only Store
08.2015 - 09.2017

Bachelor of Arts - Psychology

California State University, Fullerton

Associate of Arts - Psychology

Fullerton College

High School Diploma -

La Mirada Highschool
Judith Gonzalez