Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

JUDITH GANIA

YORK,ON

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Office Receptionist

Walid Awadalla
Toronto, Ontario
01.2020 - Current
  • Greeted patients and visitors in person or on the telephone, answering or referring inquiries.
  • Provided information to patients regarding appointment scheduling, office hours, billing, and insurance policies.
  • Assisted with check-in, check-out procedures for all incoming, outgoing patients.
  • Entered patient information into electronic medical record system.
  • Performed data entry of patient demographics, physician orders, lab results. into EMR system.
  • Responded to messages from physicians, nurses and other healthcare staff in a timely manner.
  • Answered multi-line phone system; directed calls accordingly to appropriate personnel or department.
  • Processed referrals from primary care providers to specialists within the health care network.
  • Assisted with various administrative duties such as photocopying, faxing documents, ordering supplies.
  • Managed daily operations of front desk including cash handling activities when necessary.
  • Gathered patient records for provider.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Answered phone calls to provide assistance, information, and medical personnel access.
  • Greeted office patients daily by telephone, email or in person.
  • Took messages from patients and promptly relayed to appropriate staff.

Medical Office Secretary

Mazen Bader
Hamilton, Ontario
12.2022 - 06.2024
  • Assisted in scheduling appointments for patients.
  • Answered incoming calls and responded to inquiries from patients and staff members.
  • Managed patient records by entering data into a computerized system.
  • Prepared forms, letters, reports and other documents as requested by medical staff.
  • Maintained an organized filing system of patient charts and documents.
  • Ensured all HIPAA regulations were followed when handling confidential patient information.
  • Set up new patient files with appropriate documentation.
  • Responded to emails promptly from both internal and external customers.
  • Assisted in preparing documents for insurance claims submission.
  • Scanned documents into electronic format for easy retrieval later on.
  • Coordinated with other departments within the hospital regarding patient care needs.
  • Documented and responded to incoming correspondences to address questions.

Medical Office Manager

Dr. Salaheddin Abouanaser
Toronto, Ontario
04.2021 - 02.2023
  • Developed and implemented a new filing system for medical records, resulting in improved patient care.
  • Coordinated with insurance companies to verify coverage of services rendered.
  • Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
  • Scheduled appointments for patients in accordance with their individual needs and preferences.
  • Trained new staff on office procedures, software programs and customer service protocols.
  • Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
  • Monitored inventory levels of supplies necessary for daily operations of the office.
  • Reviewed employee time sheets for accuracy before submitting them for payroll processing.
  • Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
  • Recruited qualified candidates for open positions within the practice when necessary.
  • Managed staff scheduling and set patient scheduling policy.

Phlebotomist

Walid Awadalla
Toronto, Ontario
01.2020 - 09.2022
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Educated patients on proper blood draw techniques.
  • Provided assistance to clinical staff during patient visits.
  • Processed samples accurately and efficiently.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Documented patient information into electronic medical records system.

Medical Research Assistant

Marek Smeija
Toronto, Ontario
08.2021 - 08.2022
  • Maintained detailed records of research activities and results.
  • Collected samples for laboratory testing according to protocol guidelines.
  • Organized data into spreadsheets and databases for further analysis.
  • Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.
  • Maintained laboratory record system to document key information on specimen collection, identification, quality control, and other factors.

Education

Some College (No Degree) - Medical Office Administrator

CDI College
North York
01-2020

Some College (No Degree) - Diploma in Computer And Electronics Technology

STI College
Philippines
04-2003

CDI

Some College (No Degree) - Personal Support Worker

Anderson College
North York

Skills

  • Patient check-in
  • Follow-up skills
  • Call handling
  • Patient confidentiality
  • Transcription of medical notes
  • Clinical Experience
  • Medical software applications
  • Insurance Verification
  • Understanding of medical terminology
  • Healthcare billing
  • Patient Scheduling
  • Front Desk Operations

Certification

  • Phlebotomist Certificate
  • CPR Certificate
  • Epic 100 & 101 training.

Languages

English
Professional
Tagalog
Professional

References

References available upon request.

Timeline

Medical Office Secretary

Mazen Bader
12.2022 - 06.2024

Medical Research Assistant

Marek Smeija
08.2021 - 08.2022

Medical Office Manager

Dr. Salaheddin Abouanaser
04.2021 - 02.2023

Medical Office Receptionist

Walid Awadalla
01.2020 - Current

Phlebotomist

Walid Awadalla
01.2020 - 09.2022
  • Phlebotomist Certificate
  • CPR Certificate
  • Epic 100 & 101 training.

Some College (No Degree) - Medical Office Administrator

CDI College

Some College (No Degree) - Diploma in Computer And Electronics Technology

STI College

CDI

Some College (No Degree) - Personal Support Worker

Anderson College

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