Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Judit Campbell

Qualified Cannabis Worker
Sherwood Park,AB

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience
28
28
years of post-secondary education
2
2
Certifications

Work History

Keyholder

Four20 Outlet
Sherwood Park, Alberta
11.2022 - Current
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Accepted and processed customer returns.
  • Provided sales feedback to management to address concerns in sales reports.
  • Trained and mentored new employees.
  • Opened and closed store Five days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Rotated stock according to dates and protocols.
  • Opened inventory boxes and restocked shelves.
  • Broke down boxes and disposed of trash.
  • Received and counted money.
  • Processed cash, credit, debit and check payments.
  • Completed store opening and closing procedures.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Cleaning Speacialist

Lathered
St. Albert, Alberta
03.2021 - 11.2022
  • Led projects and analyzed data to identify opportunities for improvement.
  • Conducted research, gathered information from multiple sources and presented results.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Increased customer satisfaction by resolving issues.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Participated in team-building activities to enhance working relationships.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Delivered services to customer locations within specific timeframes.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Received and processed stock into inventory management system.

Store Manager

The Joint Cannabis
Sherwood Park, Alberta
05.2020 - 03.2022
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Supervised guests at front counter, answering questions regarding products.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Rotated merchandise and displays to feature new products and promotions.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Maintained strong knowledge in handling of cannabis, cannabis accessories and ensured company and provincial laws and policies were followed.

BDC Internet Sales Associate

Sherwood Honda
Sherwood Park, Alberta
02.2017 - 04.2020
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Developed team communications and information for meetings.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Created plans and communicated deadlines to complete projects on time.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Handled 80 calls per day to address customer inquiries and concerns.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

Sales Associate Specialist

Walmart Canada
Sherwood Park, Alberta
05.1997 - 09.2002
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers and helped with product questions, selections and purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Increased sales and customer satisfaction through personalized servicing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Worked with loss prevention in monitoring shopper behavior.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Answered questions about store policies and addressed customer concerns.

Education

Diploma Certificate - Beauty

International Academy of Esthetics
Sherwood Park, AB
01.1999 - 09.2023

High School Diploma -

Canyon Del Oro High School
Tucson Arizona
08.1993 - 05.1997

Skills

Sales proficiency

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Certification

Cannabis Sell safe-202002190113

Timeline

Cannabis Sell safe-202002190113

03-2025

Qcw-54284

02-2025

Keyholder

Four20 Outlet
11.2022 - Current

Cleaning Speacialist

Lathered
03.2021 - 11.2022

Store Manager

The Joint Cannabis
05.2020 - 03.2022

BDC Internet Sales Associate

Sherwood Honda
02.2017 - 04.2020

Diploma Certificate - Beauty

International Academy of Esthetics
01.1999 - 09.2023

Sales Associate Specialist

Walmart Canada
05.1997 - 09.2002

High School Diploma -

Canyon Del Oro High School
08.1993 - 05.1997

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Judit CampbellQualified Cannabis Worker