Judiane Fournier
Brockville,ON
Summary
Experienced scheduler of personnel. Experienced individual providing high-quality medical administrative support. Highly organized and detail-oriented with great multitasking and tasking prioritization skills.
Overview
2
2
years of professional experience
Work History
Program Assistant
Leeds Grenville Community Family Health Team
2023.10 - Current
- Greeting, processing and facilitating patients.
- Created and updated records and files to maintain document compliance.
- Answer multi line phone system in fast paced environment.
- Conducted research and analyzed data to inform program decisions.
- Manage constant changing schedule for fifteen plus providers.
Switchboard Operator
Brockville General Hospital
2023.08 - Current
- Direct incoming calls to internal personnel and departments, routing to best-qualified department.
- Answering calls and engaging customers with friendly, professional demeanor.
- Register patients for various procedures.
- Announce important information and emergency notifications over PA system.
Medical Office Administrator
Dr. Ann-France Jaworski
2023.06 - Current
- Pull charts and prepare for nurse and doctor assessment.
- Prepare and follow up referrals.
- Review and send medical records to other physicians upon request.
- Maintain patient database.
- Helping patients navigate insurance and government paperwork.
- Liaison between doctor and patient.
- Answering and returning patient phone calls.
- Oversee office records and maintained strict document control.
- Entered procedure codes and diagnosis codes into medical billing software.
Liaison
Upper Canada Family Health Team
2021.10 - 2023.06
- Liaised between Assessment Centre and Upper Canada Family Health Team Management. Reported any procedural changes with staff.
- Prepared daily reports and ordered supplies weekly.
- Prepared monthly schedules per union agreements.
- Answered phones and managed appointment schedule.
- Worked on EMR pulling results from OLIS. Posted results to patients medical records. Messaged doctors asking them to follow up results
Education
BBA - Management And International Business
Northwood University
West Palm Beach,FL05.1994
Timeline
Program Assistant
Leeds Grenville Community Family Health Team
2023.10 - Current
Switchboard Operator
Brockville General Hospital
2023.08 - Current
Medical Office Administrator
Dr. Ann-France Jaworski
2023.06 - Current
Liaison
Upper Canada Family Health Team
2021.10 - 2023.06
BBA - Management And International Business
Northwood University
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