Judiane Fournier
Brockville,ON
Summary
Experienced scheduler of personnel. Experienced individual providing high-quality medical administrative support. Highly organized and detail-oriented with great multitasking and tasking prioritization skills.
Overview
2
2
years of professional experience
Work History
Program Assistant
Leeds Grenville Community Family Health Team
10.2023 - Current
- Greeting, processing and facilitating patients.
- Created and updated records and files to maintain document compliance.
- Answer multi line phone system in fast paced environment.
- Conducted research and analyzed data to inform program decisions.
- Manage constant changing schedule for fifteen plus providers.
Switchboard Operator
Brockville General Hospital
08.2023 - Current
- Direct incoming calls to internal personnel and departments, routing to best-qualified department.
- Answering calls and engaging customers with friendly, professional demeanor.
- Register patients for various procedures.
- Announce important information and emergency notifications over PA system.
Medical Office Administrator
Dr. Ann-France Jaworski
06.2023 - Current
- Pull charts and prepare for nurse and doctor assessment.
- Prepare and follow up referrals.
- Review and send medical records to other physicians upon request.
- Maintain patient database.
- Helping patients navigate insurance and government paperwork.
- Liaison between doctor and patient.
- Answering and returning patient phone calls.
- Oversee office records and maintained strict document control.
- Entered procedure codes and diagnosis codes into medical billing software.
Liaison
Upper Canada Family Health Team
10.2021 - 06.2023
- Liaised between Assessment Centre and Upper Canada Family Health Team Management. Reported any procedural changes with staff.
- Prepared daily reports and ordered supplies weekly.
- Prepared monthly schedules per union agreements.
- Answered phones and managed appointment schedule.
- Worked on EMR pulling results from OLIS. Posted results to patients medical records. Messaged doctors asking them to follow up results
Education
BBA - Management And International Business
Northwood University
West Palm Beach,FL05.1994
Timeline
Program Assistant
Leeds Grenville Community Family Health Team
10.2023 - Current
Switchboard Operator
Brockville General Hospital
08.2023 - Current
Medical Office Administrator
Dr. Ann-France Jaworski
06.2023 - Current
Liaison
Upper Canada Family Health Team
10.2021 - 06.2023
BBA - Management And International Business
Northwood University
Similar Profiles
Tania CastonguayTania Castonguay
Administrative Systems Support - Central Intake at Lanark Leeds Grenville Addictions and Mental HealthAdministrative Systems Support - Central Intake at Lanark Leeds Grenville Addictions and Mental Health
Fiona CarrFiona Carr
Inclusion Consultant at United Counties of Leeds and GrenvilleInclusion Consultant at United Counties of Leeds and Grenville
Samantha SerreSamantha Serre
Case Manager - Integrated Program Delivery at United Counties Of Leeds And GrenvilleCase Manager - Integrated Program Delivery at United Counties Of Leeds And Grenville