Innovative Customer & Employee Experience (CX & EX) leader with 25+ years of experience leading teams in the design, creation, delivery and implementation of customized strategies that enhance business performance and ensure sustained success. Results-oriented , collaborative professional with extensive experience in client development and stakeholder relationship building. Engaging leader who inspires teams to deliver beyond expectations, within budget and timelines.
Built, grew and enhanced my skills in marketing, tourism and business at the National Capital Commission and the Canadian Tourism Commission by: