Judelyn La Rosa
A&W Kindersley
Kindersley,SK
1
Language
8
years of professional experience
Dedicated cashier with a strong focus on customer service and transaction accuracy. Proven ability to handle transactions efficiently while maintaining a clean and welcoming environment.
Work History
Laundry Attendant and Breakfast Attendant
5 Years- Operated laundry equipment efficiently to maintain high-quality service standards.
- Sorted and categorized linens, ensuring proper handling of various fabrics.
- Monitored inventory levels and reported shortages to management for timely replenishment.
- Maintained cleanliness and organization of laundry area to promote safety and efficiency.
- Prepared breakfast buffet items, maintaining freshness, temperature, and presentation standards.
Cross Trained Kitchen and Front
8 Years 3 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted in training new cashiers on operational procedures.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitored and maintained cleanliness of the front counter area for optimal guest experience.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with regular customers, enhancing loyalty and satisfaction levels.
- Maintained safe food handling practices, following sanitation standards and cross-contamination controls.
- Monitored inventory levels and rotated stock to preserve freshness and reduce waste.
- Enhanced customer satisfaction by providing prompt, friendly service while accurately fulfilling food orders.
Education
Computer Secretarial - Computer Secretarial
Skills
Patience and empathy
Restocking shelves
Reliability and punctuality
Handling customer complaints
Teamwork orientation
Languages
English
Professional Working
Timeline
Laundry Attendant and Breakfast Attendant
West Fraser Hospitality LTD
10.2021 - CurrentRead More
Cross Trained Kitchen and Front
A&W Kindersley
07.2018 - CurrentRead More
Simeon Suan Vocational & Technical College
Computer Secretarial from Computer Secretarial
Read More