Judea Leon
Computer Science & Software Engineering Student
Montreal,QC
Summary
Highly motivated student with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level software engineering position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Sales Associate
Pacsun
Skokie, IL
05.2022 - 08.2022
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Recommended accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
Seasonal Sales Ambassador
Lush Cosmetics
Chicago, IL
10.2019 - 01.2020
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Exceeded goals for new accounts in single sales cycle.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Sales Representative
Perennial Soaps
Racine, WI
05.2019 - 09.2019
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Special Events Barista
1501 Cafe
Racine, WI
09.2018 - 01.2019
- Used coordination and planning skills to achieve results according to schedule.
- Increased customer satisfaction by resolving issues.
- Led projects and analyzed data to identify opportunities for improvement.
- Created plans and communicated deadlines to complete projects on time.
- Maintained energy and enthusiasm in fast-paced environment.
Data Analyst
Yoga Roots & Spiral Space Yoga Gallery
Racine, WI
01.2015 - 01.2019
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Utilized data visualization tools to effectively communicate business insights.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Upheld security and confidentiality of documents and data within area of responsibility.
Education
Bachelor of Arts - Computer Science & Software Engineering
McGill University
Montreal, QC 09.2021 - Current
High School Diploma -
Case High School
Racine, WI 09.2017 - 05.2021
No Degree - Pre-Professional Training Program
Joffrey Ballet
Chicago, IL 05.2001 -
Skills
Sales trends
Stocking and replenishing
Adapt to diverse groups
Social perceptiveness
Exceptional customer service
Professional demeanor
Relationship building
Problem-solving skills
Conceptual understanding
Algorithm implementation
Software applications
Timeline
Sales Associate
Pacsun
05.2022 - 08.2022
Bachelor of Arts - Computer Science & Software Engineering
McGill University
09.2021 - Current
Seasonal Sales Ambassador
Lush Cosmetics
10.2019 - 01.2020
Sales Representative
Perennial Soaps
05.2019 - 09.2019
Special Events Barista
1501 Cafe
09.2018 - 01.2019
High School Diploma -
Case High School
09.2017 - 05.2021
Data Analyst
Yoga Roots & Spiral Space Yoga Gallery
01.2015 - 01.2019
No Degree - Pre-Professional Training Program
Joffrey Ballet
05.2001 -