Jude Lowery
Riverside
Summary
Dynamic and results-driven professional with extensive experience at fast-paced chains such as Starbucks and Subway. Proven ability in new hire training and cash handling, fostering a positive environment through clear communication and problem resolution. Recognized for enhancing customer loyalty and maintaining high standards of service and cleanliness. Adaptable and detail-oriented, committed to excellence in every task.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
08.2022 - 06.2025
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Helped management keep adequate supply on hand by notifying of shortages.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Receptionist
Fineline Interiors
01.2023 - 05.2025
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Assisted with onboarding new clients and securing paperwork completion.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Shift Lead Supervisor
Subway
05.2021 - 07.2023
- Enforced company policies and regulations with employees.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for owner and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Supervised ongoing daily production phases.
Education
Bachelor of Arts - Political Science And Psychology
California State University San Bernardino
San Bernardino 05-2025
Skills
- New hire training
- Cash handling
- POS system operation
- Clear communication
- Multitasking and organization
- Time management
- Safe food handling
- Attention to detail
- Verbal and written communication
- Adaptive and creative
- Positive and professional
- Friendly and outgoing
Timeline
Receptionist
Fineline Interiors
01.2023 - 05.2025
Barista
Starbucks
08.2022 - 06.2025
Shift Lead Supervisor
Subway
05.2021 - 07.2023
Bachelor of Arts - Political Science And Psychology
California State University San Bernardino
Similar Profiles
Parker MitchellParker Mitchell
Barista at StarbucksBarista at Starbucks
Megan ShupeMegan Shupe
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Ryan VictoriaRyan Victoria
Barista at StarbucksBarista at Starbucks
Railyn O'ConnorRailyn O'Connor
Barista at StarbucksBarista at Starbucks
Beatriz ReyesBeatriz Reyes
Salesperson at Impact CanopySalesperson at Impact Canopy