Tamanna Khatkar
Victoria,BC
Summary
Reliable team lead with strong attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
COBS Bread Bakery
11.2022 - 05.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Fast Food Worker
Triple O's
02.2022 - 06.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Fast Food Worker
Popeyes® Louisana Kitchen
11.2019 - 02.2021
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Processed orders on POS system and accepted cash and charge payments.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Suggested complementary items to orders to boost sales.
Education
Associate of Science - Science
Camosun College
Victoria, BC06.2026
No Degree - Futures For Youth
Triangle Community Resources
Abbotsford, BC08.2022
High School Diploma -
Bakerview Centre For Learning
Abbotsford, BC06.2022
Skills
- Over three years experience in the Customer Service Field
- Quick learner who can easily adapt to new responsibilities
- Highly motivated team-player with strong interpersonal skills
- Enthusiastic and personable; professional in appearance and manner
- Easy to work with; cooperative Carefree, and supportive colleague
- Demonstrated ability to work either independently or contribute positively to a team
- Able to assist customers in a professional, courteous, and helpful manner
- Approachable and friendly; easily inspire trust, warmth, and rapport
- Highly reliable self-starter; can be counted on to complete assignments
Languages
English
Native or Bilingual
Certification
- FOODSAFE Level 1, 2023-2028
- Serving It Right, 2022-2027
- Emergency First Aid, 2022-2025
- WHMIS, 2022
Timeline
Team Lead
COBS Bread Bakery
11.2022 - 05.2024
Fast Food Worker
Triple O's
02.2022 - 06.2022
Fast Food Worker
Popeyes® Louisana Kitchen
11.2019 - 02.2021
Associate of Science - Science
Camosun College
No Degree - Futures For Youth
Triangle Community Resources
High School Diploma -
Bakerview Centre For Learning
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