Juan Sebastian Serrano
North Vancouver,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Warehouse Supervisor
Fiverglass Isover
07.2021 - 08.2023
- Supervised shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Started up and shut down processing equipment.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
Inventory Supervisor
Athena Foods
05.2021 - 07.2021
- Monitored completeness, accuracy and compliance during inventory transactions.
- Supervised 20 inventory control personnel to support correct goods management and achievement of performance goals.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Store Manager
Supermercados Mas X Menos
04.2020 - 11.2020
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Devised processes to boost long-term business success and increase profit levels.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Production Planner
Nexans
12.2018 - 12.2019
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Developed, released and monitored daily schedules to foster on-time completion of finished products.
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Presented updated order and production status reports to sales staff and management every two days.
- Created production forecasting plans utilizing Excel spreadsheet tools and input from production and management teams.
- Worked with engineering, production and testing departments to implement corrective actions for missed milestones.
- Used SAP to monitor and record production resources for all facets of product planning, development, manufacturing and sales.
Server
Boissons Bar
01.2015 - 12.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Post-Degree Certificate - Logistics And Supply Chain Management
Universidad De La Sabana
Colombia08.2020
Bachelor of Engineering - Engineering
Universidad Industrial De Santander- UIS
Colombia04.2019
Skills
- Corrective Actions
- System Updates
- Employee Motivation
- Inventory Replenishment
- Warehouse Organization
- Warehouse Safety
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Warehouse Supervisor
Fiverglass Isover
07.2021 - 08.2023
Inventory Supervisor
Athena Foods
05.2021 - 07.2021
Store Manager
Supermercados Mas X Menos
04.2020 - 11.2020
Production Planner
Nexans
12.2018 - 12.2019
Server
Boissons Bar
01.2015 - 12.2018
Post-Degree Certificate - Logistics And Supply Chain Management
Universidad De La Sabana
Bachelor of Engineering - Engineering
Universidad Industrial De Santander- UIS
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