Juan Pablo Dominguez
North Vancouver,BC
Summary
Resourceful professional in financial services, known for high productivity and efficient task completion. Specialized in risk assessment, regulatory compliance, and customer service. Excel using communication, problem-solving, and adaptability skills to achieve goals and meet client needs.
Overview
5
5
years of professional experience
Work History
Loan Advisor
Spring Financial
07.2025 - Current
- Guided clients through banking processes, building trust.
- Closed over $150,000 in loans within first 3 months, fostering customer relationships.
- Verified credit, employment, and documentation to streamline approvals while maintaining compliance with company standards.
- Managed high-volume client communication with 100+ calls daily to assess financial needs and present tailored solutions.
- Built trust with clients by educating them on financial products and guiding them through application processes.
- Maintained accurate client records using digital CRM systems and ensured compliance with company standards.
- Strengthened long-term client relationships through proactive follow-ups and effective problem resolution.
Construction Coordinator
HA Hotel
01.2024 - 04.2025
- Reviewed architectural plans and specifications for accuracy.
- Coordinated project schedules and timelines for construction activities.
- Organized material procurement and delivery schedules for projects.
- Managed contractor communications and facilitated on-site meetings.
- Collaborated with team members to resolve construction-related issues promptly.
- Updated project documentation and maintained records of progress.
Shift Leader
Earls ambleside
01.2021 - 04.2023
- Supervised a front-of-house team of 15+ in a busy fine-dining environment.
- Trained new hires, managed scheduling, and hit labour and sales targets.
- Developed leadership, HR, and multitasking skills while delivering excellent customer service.
- Supported a multicultural team, mediating conflicts and adapting to diverse personalities with fairness and respect.
- Delivered orientations for new hires, ensuring compliance with health and safety legislation.
- Managed inventory levels and assisted with ordering supplies.
Education
Bachelor of Business Administration -
Capilano University
01.2023
High School -
Sutherland Secondary School
01.2019
Skills
- Onboarding
- Documentation
- Compliance
- Conflict Resolution
- Bilingual Communication
- Financial analysis
- Customer relationship management
- Credit assessment
- Interpersonal communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
French
Limited
Timeline
Loan Advisor
Spring Financial
07.2025 - Current
Construction Coordinator
HA Hotel
01.2024 - 04.2025
Shift Leader
Earls ambleside
01.2021 - 04.2023
Bachelor of Business Administration -
Capilano University
High School -
Sutherland Secondary School