Juan Manuel Lopez Isiordia
Montréal,QC
Summary
Meticulous worker, responsible and I fast learning person.
I have diverse work experience that shows my adaptability to change. I feel comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
I usually create good relationships with clients and coworkers. I like to learn a little beyond my duties, handle challenges and I am resilient.
Overview
7
7
years of professional experience
Work History
Account Payable Specialist
Trans-Pro Logistics Inc
11.2023 - Current
- Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance.
- Developed client rapport by efficiently addressing incoming correspondence and resolving A/P inquires.
- Verify invoice information before making payment.
- Matching of purchase orders - receipts and invoices
- Maintain communication with carriers and the sales team to follow up on claims.
- Fill out forms and send necessary documentation for credit applications.
- Assist the Controller in accounting and administrative tasks
Billing Specialist
Trans-Pro Logistics Inc
05.2022 - 11.2023
- Train new workers in billing.
- Verify all documents received related to transportation.
- Verify rates of customers and carriers and make needed modifications.
- Generate invoices and send them to the clients.
- Modify rates and issue credit and debit notes.
- Upload client documents into the system.
- Contact carriers for missing documents.
- Communicate with the Account Managers regarding discrepancies.
- Participate in the reconciliation of vendor accounts.
- Filing all loads.
Expedition Employee
Logiflex Inc
03.2022 - 05.2022
- Load the furniture into the trucks according to the delivery schedule.
- Group orders by customer.
- Inspect furniture before packing.
- Ensure the cleanliness and functionality of the warehouse on a daily basis.
- Empty the truck dedicated to service calls and ensure its cleanliness.
Warehouse Worker
Globe 11
10.2021 - 03.2022
- Update the orders status in the management system.
- Receive, pick, pack, label, and ship merchandise to the clients.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Manage the main storage space.
General Worker
Technoflex International
08.2019 - 10.2021
- Supply of raw material to mixing machines.
- Driving electric forklift.
- Hydraulic press operation.
- Use of machinery for cutting rubber pieces.
- Support as a team leader when the supervisor was on vacation.
- Preparation of orders.
Bank Cashier /Customer Service Executive
BANORTE
12.2016 - 04.2019
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained a balanced cash drawer, ensuring accuracy in daily cash handling and reconciliation procedures.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Establishing an exciting and welcoming affair for prospective clients on entering the bank.
- Supervise debit, credit or cash transactions, as well as other forms of payments within the bank.
- Review cash accounts on a daily basis.
- Resolve customer issues pertaining to products and services.
- Manage exchanges and returns, taking into account the bank’s procedures on such matters.
- Maintain an extensive report on daily, weekly, and monthly transactions.
- Provide support for the bank in facilitating the training of newly hired cashiers.
- Provided exceptional customer service, resulting in numerous positive feedback submissions from satisfied clients.
- Maintained strict confidentiality of customer information, adhering to data privacy regulations and upholding bank security protocols.
- Answered inquiries on checking and savings accounts, loans, and lines of credit.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Education
Bachelor of Engineering - Project Management
Universidad Tecnologica De Nayarit
Xalisco, Nayarit05.2015
Skills
- Time Management
- Critical Thinking
- Data Entry
- Entry verification
- Attention to Detail
- New Hire Training
- Cash Management
- Customer Relations
- Process Improvement
- Adaptable to change
- Creative
- Efficient
Languages
English
Professional Working
French
Elementary
Spanish
Native or Bilingual
Timeline
Account Payable Specialist
Trans-Pro Logistics Inc
11.2023 - Current
Billing Specialist
Trans-Pro Logistics Inc
05.2022 - 11.2023
Expedition Employee
Logiflex Inc
03.2022 - 05.2022
Warehouse Worker
Globe 11
10.2021 - 03.2022
General Worker
Technoflex International
08.2019 - 10.2021
Bank Cashier /Customer Service Executive
BANORTE
12.2016 - 04.2019
Bachelor of Engineering - Project Management
Universidad Tecnologica De Nayarit
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