Juan Luis Gonzalez Ortega
Whistler,BC
Summary
Industrial Management Engineer specialized in Logistics, Supply Chain, and Production Systems, with experience in optimizing processes and implementing ERP solutions. Skilled in data analysis, process improvement (Lean, Six Sigma), and managing client relationships. Proven track record of adapting to new challenges, continuously learning, and driving operational efficiency. Strong communicator and team player, eager to take on new objectives and contribute to business growth by proposing innovative solutions.
Overview
4
4
years of professional experience
Work History
Kitchen Assistant
Pan Pacific Hotels and Resorts
Whistler, Canada
11.2024 - Current
- Assisted in kitchen operations by maintaining cleanliness of dishes and kitchen equipment.
- Collaborated with chefs to prep ingredients.
- Ensured kitchen tools and dishes were properly sanitized and organized for efficiency.
- Supported food preparation and assembly for meal service.
Technology Consultant
Deloitte
Madrid, Spain
10.2022 - 10.2024
- Provided technical support for a financial ERP system, specializing in clients within the construction industry.
- Maintained strong client relationships, offering personalized support and troubleshooting ERP-related issues.
- Led the implementation of new ERP modules, ensuring smooth integration with clients’ existing processes.
- Conducted follow-up meetings with clients to track project progress, address concerns, and ensure user satisfaction.
- Performed data analysis using SQL to generate reports and provide actionable insights for clients.
- Collaborated with internal teams to customize ERP solutions and optimize system performance for client needs.
Sales Representative
Schindler
Almería, Spain
09.2021 - 08.2022
- Sold elevator solutions to clients, including full elevator systems and individual components.
- Conducted meetings with property managers to assess client needs and evaluate the feasibility of elevator installation.
- Prepared detailed commercial offers and presented customized solutions based on client requirements.
- Managed the end-to-end sales process, from initial client contact to final order placement in SAP.
- Coordinated with clients and internal teams to ensure smooth delivery and installation of materials.
- Tracked project timelines and ensured effective communication between clients and manufacturing teams.
Industrial Engineering Internship
Cemosa
Malaga, Spain
04.2021 - 06.2021
- Created and published a blog on the company website, focusing on Industry 4.0 and Artificial Intelligence in the construction sector.
- Collaborated on material quality control by preparing follow-up and quality reports.
- Assisted in the analysis and documentation of material quality to ensure compliance with company standards.
Education
Industrial Management Engineering
University of Malaga
Malaga06-2021
Skills
- ERP Systems (SAP, Microsoft Dynamics)
- Data Analysis (SQL, Excel)
- Logistics and Supply Chain Optimization
- Process Improvement (Lean, Six Sigma)
- Strong Communication and Negotiation Skills
- Teamwork and Collaboration
- Problem Solving and Critical Thinking
- Time Management and Multitasking
- Analytical Thinking
- Adaptability and Flexibility
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Kitchen Assistant
Pan Pacific Hotels and Resorts
11.2024 - Current
Technology Consultant
Deloitte
10.2022 - 10.2024
Sales Representative
Schindler
09.2021 - 08.2022
Industrial Engineering Internship
Cemosa
04.2021 - 06.2021
Industrial Management Engineering
University of Malaga
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