Juanita Zinzun
Sacramento
Summary
Dedicated customer service professional with over 5 years of experience in retail environments, including roles at Falling Prices, Crocs, and UPS Store. Skilled in cash handling, stock management, and providing exceptional customer assistance, consistently enhancing customer satisfaction and streamlining operations. Possesses strong communication skills, a quick learning ability, and a proven track record of productivity and efficient problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Church’s Chicken
05.2019
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Food Service Worker
Elior of North America
10.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
Cashier/Customer Service/Stock
Falling Prices
12.2023 - 01.2024
- Cashier
- Stock items
Sales Associate
Crocs
08.2022 - 12.2023
- Greeted customers and offered assistance for increased customer satisfaction
- Managed efficient cash register operations
- Created solutions for customers to satisfy specific needs, quality and budget
- Identified customer needs and wants to enhance customer experiences and boost sales.
Associate
UPS Store
04.2022 - 07.2022
- Processing returns
- Processing Shipments
- Packaging items to be shipped out
Education
High School - undefined
Foothill High School
06.2009
Skills
- Productivity
- Work well with others
- Quick learner
- Cash Handling
- POS
- Shipping & receiving
- Medical terminology
- Teamwork
- Attentive to detail
- Organization
- Customer Assistance
- Retail Sales
- Basic math
- Pallet jack
- Communication skills
Certification
Food handlers certified
Timeline
Food Service Worker
Elior of North America
10.2024 - Current
Cashier/Customer Service/Stock
Falling Prices
12.2023 - 01.2024
Sales Associate
Crocs
08.2022 - 12.2023
Associate
UPS Store
04.2022 - 07.2022
Cashier
Church’s Chicken
05.2019
High School - undefined
Foothill High School
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