Juanita Sepulveda
Montreal,QC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bartender
Don Juan Restaurant
2022.10 - 2023.12
- Served high volumes of clients during special events, evenings, and weekends.
- Bar kept presentable and well stocked to meet customer needs.
- Assisted with inventory of bar supplies and beverage stocks.
- Unique and interesting mixed cocktails for customers, including bar specials.
- Prepared custom drink orders by precisely measuring and mixing in-house ingredients.
Babysitter
Mely Carrillo
2022.12 - 2023.04
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- I supervised children's play activities to verify safety.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Waitress
Don Juan Restaurant
2022.10 - 2022.12
- Maintained calm and poise when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- I kept server areas clean and stocked to increase efficiency while tables were being worked on.
- Used cash registers and credit card machines to charge customers.
- Greeted new customers, discussed special offers, and took drink orders.
Education
Diploma de escuela secundaria -
BLI
70 R. Notre Dame O #400, Montréal, QC H2Y 1S602.2023
Skills
- Active Listening
- Guest Satisfaction
- Calm and Effective Under Pressure
- Problem Resolution
- Willingness to Learn
- Following Instructions
- Team Member Collaboration
Certification
English C1.2 Certification
Timeline
Babysitter
Mely Carrillo
2022.12 - 2023.04
Bartender
Don Juan Restaurant
2022.10 - 2023.12
Waitress
Don Juan Restaurant
2022.10 - 2022.12
Diploma de escuela secundaria -
BLI
English C1.2 Certification
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