Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juanita Sepulveda

Montreal,QC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bartender

Don Juan Restaurant
10.2022 - 12.2023
  • Served high volumes of clients during special events, evenings, and weekends.
  • Bar kept presentable and well stocked to meet customer needs.
  • Assisted with inventory of bar supplies and beverage stocks.
  • Unique and interesting mixed cocktails for customers, including bar specials.
  • Prepared custom drink orders by precisely measuring and mixing in-house ingredients.

Babysitter

Mely Carrillo
12.2022 - 04.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • I supervised children's play activities to verify safety.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Waitress

Don Juan Restaurant
10.2022 - 12.2022
  • Maintained calm and poise when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • I kept server areas clean and stocked to increase efficiency while tables were being worked on.
  • Used cash registers and credit card machines to charge customers.
  • Greeted new customers, discussed special offers, and took drink orders.

Education

Diploma de escuela secundaria -

BLI
70 R. Notre Dame O #400, Montréal, QC H2Y 1S6
02.2023

Skills

  • Active Listening
  • Guest Satisfaction
  • Calm and Effective Under Pressure
  • Problem Resolution
  • Willingness to Learn
  • Following Instructions
  • Team Member Collaboration

Certification

English C1.2 Certification

Timeline

Babysitter

Mely Carrillo
12.2022 - 04.2023

Bartender

Don Juan Restaurant
10.2022 - 12.2023

Waitress

Don Juan Restaurant
10.2022 - 12.2022

Diploma de escuela secundaria -

BLI

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Juanita Sepulveda