Juanita Fandino Riano
Montreal,QC
Summary
Motivated Psychologist , with Human Resources Specialist offering 3 years of experience promoting employee retention through incentive programs and well-researched compensation packages. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Services and Talent Adquisition
Ios Solutions
Montreal, QC
02.2023 - 12.2023
- Relayed customer feedback to cross-functional teams to improve products and services.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Planned and executed recruitment events to bring in area candidates.
- Scheduled or conducted new employee orientations.
- Reviewed resumes, applications, and other documents submitted by applicants.
Assistant Store Manager
Beaver Tails
Montreal, QC
05.2022 - 10.2023
- Researched and identified potential candidates for open positions.
- Scheduled or conducted new employee orientations.
- Reviewed resumes, applications, and other documents submitted by applicants.
- While study the AEC in Business Administration and Commerce, work part time as an employee, and develop skills in service customer.
Psychologist Human Reosurces Junior
Organizational consult Carpe Diem
Bogota, Colombia
03.2021 - 04.2022
- Coordinated training schedules and filed crucial administrative paperwork.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Worked with cross-functional teams to achieve goals.
- Collaborated with HRBP to develop and execute human resources strategies, enabling business objectives.
- Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
- Interviewed job applicants to obtain information on work history, education or job skills.
Psychologist Intern
Colombian National Army
Bogota , AB
11.2019 - 02.2021
- Recruited and scheduled research subjects, developed or amended study protocols and assisted with developing data collection tools.
- Developed psychoeducational materials for use in individual counseling sessions or group therapy programs.
- Supported community organizations by providing educational lectures on topics related to mental health awareness and prevention initiatives, in the area of Safe and security.
- Designed and executed talent acquisition strategies to enhance organization visibility in key recruiting markets.
Clinical Psychologist Intern
Shaio Clinic
Bogota, Colmbia
01.2019 - 09.2019
- Performed cognitive, functional behavioral and sexuality psychological assessments and evaluation for people with developmental disabilities.
- Collaborated with other professionals in order to develop comprehensive treatment plans for clients.
- Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
Education
MBA - Master in Human Resources Management And Direction
Universitat Internacional De Valencia Spain
Valencia Spain08-2023
AEC Business Administration And Commerce - DEP Business Administration And Commerce
Lower Canada College
Montréal, QC08-2023
Bachelor of Science - Psychologist Bachelor Degree
Sergio Arboleda University
Bogota Colombia02-2021
Skills
- Psychological Assessment
- Employee Onboarding
- Leadership Development
- Employee Relations
- Staff Management
- Recruitment and Hiring
- Workforce Planning
- Talent Acquisition
- Talent Management
- Human Resources Operations
- Recruitment Strategies
- Crisis Management
- Marketing
- Internal Communications
- MS Office
- Business Development Understanding
Certification
- Diplomat international Human Resources Management, Sergio Arboleda University
- Certificate in English language, Sergio Arboleda University
- Diplomat forensic psychologist, Institute Forensic of Mexico
- Diplomat Psychological studies and test, Universidad de Cataluña
Languages
English
Full Professional
Spanish
Native/ Bilingual
French
Professional
Portuguese
Limited
Accomplishments
- Thesis Honorable mention "FELICIDAD ORGANIZACIONAL, UN CONCEPTO TRANSFORMADOR" for the degree of Mater in Human Resources and Direction of people
Timeline
Customer Services and Talent Adquisition
Ios Solutions
02.2023 - 12.2023
Assistant Store Manager
Beaver Tails
05.2022 - 10.2023
Psychologist Human Reosurces Junior
Organizational consult Carpe Diem
03.2021 - 04.2022
Psychologist Intern
Colombian National Army
11.2019 - 02.2021
Clinical Psychologist Intern
Shaio Clinic
01.2019 - 09.2019
MBA - Master in Human Resources Management And Direction
Universitat Internacional De Valencia Spain
AEC Business Administration And Commerce - DEP Business Administration And Commerce
Lower Canada College
Bachelor of Science - Psychologist Bachelor Degree
Sergio Arboleda University
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