Juanita Camacho
Toronto,ON
Summary
Dedicated server who is passionate about delivering excellent customer service while working efficiently in a fast-paced environment. Possesses the ability to collaborate with team members keeping a great workflow.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server - Cashier - Barista
Fuwa Fuwa Signature Pancakes
01.2024 - Current
- Located in Downtown Toronto, Fuwa Fuwa is a busy but lovely place, having customers from all over the city
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Taking customers’ orders and capitalizing on opportunities to sell special beverage and food options, interacting with people, describing menu items, and giving suggestions
- Making the Pancakes following the measurements of the recipe, paying attention to detail to achieve the high standards of the chain
- Preparing and serving hot and cold drinks, such as coffee, tea, and specialty beverages
- Cleaning and sanitizing work areas, utensils, and equipment
- Using a POS system.
Server - Bartender - Busser
Humber Room
01.2024 - Current
- The Humber Room Classroom is a Fine dining restaurant where students can learn everything about high-quality service, serving students, professors, and Deans of the College
- Taking orders from guests, having previous knowledge of the menu and drinks of the day
- Organizing the restaurant based on the floor plan, ensuring each table has the right cutlery
- Making special drinks while maintaining a clean workplace
- Remove the dishes from the table politely asking the guests if they have finished
- Sanitize and clean all utensils and plates.
Server - Hostess - Bartender
Bandido Gastro Bar
06.2022 - 08.2023
- Bandido is a restaurant well known for its view and a large menu of all types of cocktails
- It gives service from Thursdays to Sundays, being the busiest days Fridays and Saturdays, giving service until 2 a.m
- Provide excellent service by giving them a warm welcome while introducing them to everything about the restaurant
- I also managed walking, telephone, and online reservations
- Attending to customers’ needs and solving problems
- Maintaining high knowledge of the menu and specials to impart that info to the guests
- Receiving orders from suppliers, coming up with new drinks instantly for the guests and creating seasonal cocktails.
Education
Diploma - Hospitality - Hotel and Restaurant Management
Humber Institute of Technology And Advanced Learning
Toronto, ON06.2025
Diploma - Tourism and Hotel Administration
Unitec
05.2023
Skills
- Time management
- Attention to detail
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
- Problem-Solving
- Multitasking
Other qualifications
POS, OPERA, Microsoft Office Suite
Volunteer experience
Nursery home, Cúcuta, Colombia, Rudesindo Soto, 03/2017, 10/2017
Certifications
- Food handlers’ Basic certificate
- Smart Serve
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- Food Handler`s Basic Certificate
- Smart Serve
Timeline
Server - Cashier - Barista
Fuwa Fuwa Signature Pancakes
01.2024 - Current
Server - Bartender - Busser
Humber Room
01.2024 - Current
Server - Hostess - Bartender
Bandido Gastro Bar
06.2022 - 08.2023
Diploma - Hospitality - Hotel and Restaurant Management
Humber Institute of Technology And Advanced Learning
Diploma - Tourism and Hotel Administration
Unitec
- Food Handler`s Basic Certificate
- Smart Serve
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