Juan Diego Velasquez Cardenas
Brampton,ON
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Commercial Executive
Marsh & McLennan
09.2022 - 08.2023
- Constructed business case models and identified credible value-based proposals.
- Drove projects to completion within tight deadlines across cross-functional teams and through uncertainty.
- Built and used market analysis and benchmarks to create value and long-term relationships with customers.
- Communicated product quality and market comparisons by creating sales presentations.
- Built relationships with customers to establish long-term business growth.
- Maintained financial controls, planned business operations and control of budget while identifying and pursuing opportunities to grow business operations and boost profits.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Increased profit margins by effectively controlling budget and overhead and optimizing turns.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Prepared sales presentations for clients showing success and credibility of products.
- Developed commercial skills in energy sector by working with important customers of this field.
- Implemented important insurance programs for biggest energy companies in Colombia.
Math & Physics Tutor
Self-employee
01.2016 - 08.2023
- Helped students develop and utilize analytical approaches to solving physics and math problems.
- Applied mathematics to complete complex calculations required for physics and math formulas.
- Tutored High School students in introductory, intermediate and advanced physics and math concepts.
- Wrote problem sets to provide extra support and advance student knowledge in physics and math.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Developed student confidence through positive reinforcement strategies.
- Supported students with helpful study habits and exam strategies.
- Taught students remotely using online video chat platform and other delivery channels.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Client and Audiences Analyst
El Colombiano Newspaper
08.2021 - 09.2022
- Managed, controlled and analyzed key metrics and opportunities from audiences in order to make efficient data-based decisions.
- Created and implemented strategies for company to succeed in all audience goals.
- Identified and resolved problems through root cause analysis and research.
- Queried databases for information needed for report processing.
- Validated results and performed quality assurance to assess accuracy of data.
- Maintained issues logs and prepared periodic reports based on data.
- Analyzed client disputes and offered solutions to fit client and company expectations.
- Monitored daily performance against established metrics.
- Escalated requests for service, acting as point of escalation for external and internal parties.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Exhibited high energy and professionalism when dealing with clients and staff.
Director's Executive Assistant
El Colombiano Newspaper
03.2021 - 08.2021
- Manage and control proper flow of activities and projects of newspaper's director, providing large-scale support in confidential, discreet and appropriate manner.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for director.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Volunteered to help with special projects of varying degrees of complexity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports, and presentations.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for director.
Administrative Assistant
Dazpe SAS
03.2020 - 09.2020
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for CEO.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO.
- Managed department budgets and generated financial reports for management review.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed research to collect and record industry data.
- Managed and controlled invoicing software.
Education
Ontario College Graduate Certificate - Business Analytics
Lambton College of Applied Arts And Technology
Mississauga, ON05.2025
Graduate Certificate - Data Analysis
Acámica And Digital House
Remote09.2021
Bachelor of Science - Industrial Engineering
Pontificia Universidad Javeriana
Bogota, Colombia12.2019
High School Diploma -
Gimnasio La Montaña
Bogota, Colombia06.2014
Skills
- Analytical problem-solving
- Quality management
- Strategic planning
- Project management
- Microsoft Office
- Communication skills
- Supply Chain management
- Prepare Detailed Reports
- Accounting Records
- Client Management
- Business Performance Improvement
- Client Meetings
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Commercial Executive
Marsh & McLennan
09.2022 - 08.2023
Client and Audiences Analyst
El Colombiano Newspaper
08.2021 - 09.2022
Director's Executive Assistant
El Colombiano Newspaper
03.2021 - 08.2021
Administrative Assistant
Dazpe SAS
03.2020 - 09.2020
Math & Physics Tutor
Self-employee
01.2016 - 08.2023
Ontario College Graduate Certificate - Business Analytics
Lambton College of Applied Arts And Technology
Graduate Certificate - Data Analysis
Acámica And Digital House
Bachelor of Science - Industrial Engineering
Pontificia Universidad Javeriana
High School Diploma -
Gimnasio La Montaña
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