Juan Carlos Osorio
Toronto,ON
Summary
Accomplished supervisor with expertise in training and mentoring. Enhanced team productivity through effective staff management and process improvements. Skilled in customer service and complex problem-solving, ensuring high-quality project outcomes and client satisfaction. Proficient in inventory control and decision-making, fostering a collaborative and efficient work environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Supervisor
Rosman Roofing
- Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new team members on roofing techniques and safety procedures.
- Coordinated project schedules, ensuring timely completion of roofing installations.
- Implemented quality control measures to improve overall project outcomes and customer satisfaction.
- Managed inventory levels, optimizing supply usage for various roofing projects.
- Conducted regular site inspections to ensure compliance with industry standards and regulations.
- Resolved conflicts among team members, fostering a collaborative work environment.
- Developed training materials to enhance staff understanding of roofing processes and safety practices.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Foreman/supervisor
Self-employeed
05.2010 - Current
- Assisted in monitoring project timelines and job site safety protocols.
- Learned to operate various construction machinery under supervision.
- Supported team in maintaining equipment and tool inventory accurately.
- Collaborated with crew members to ensure efficient workflow on-site.
Crew Leader
Chouinard Bros
05.2023 - 09.2024
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained new crew members on equipment usage and operational procedures.
- Coordinated workflow among team members to optimize productivity and efficiency.
- Implemented process improvements that enhanced service delivery and reduced downtime.
Crew Leader
Colombus Roofing
03.2010 - 12.2015
Education
Financial Management
Universidad Santiago De Cali
Cali Colombia Skills
- Training and mentoring
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Inventory control
- Staff discipline
Languages
English
Professional Working
Spanish
Native or Bilingual
Certification
Working at heights
4 steps
Propane torches of any BTUH
Health and safety awareness
Powered elevating work platform
Whmis 2015 gas
Timeline
Crew Leader
Chouinard Bros
05.2023 - 09.2024
Foreman/supervisor
Self-employeed
05.2010 - Current
Crew Leader
Colombus Roofing
03.2010 - 12.2015
Supervisor
Rosman Roofing
Financial Management
Universidad Santiago De Cali